It's been about a year since I last posted here looking for some help (to contact a real person) now I need some advice again. My license is up for renewal in 3 days and so I have just followed the links to renew my license. Unfortunately I missed the "renewal" tab (it's been a long day!) and ended up buying a new licence. I suppose that by itself is OK but it seems like it's not compatible with my system. I'm using Windows 7 64 bit. The download Options ESET have sent me for what I've purchased are: ESET NOD32 Antivirus 3.0 for Microsoft Windows 2000/XP/Vista (32-bit) and ESET NOD32 Antivirus 3.0 for Microsoft Windows XP/Vista (64-bit) I've Emailed the help desk but last time it took days to get a reply so any advice would be greatly appreciated.