bootable cd dont work

Discussion in 'Acronis True Image Product Line' started by jiceha, Nov 26, 2006.

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  1. jiceha

    jiceha Registered Member

    Joined:
    Nov 26, 2006
    Posts:
    1
    Hi,
    I've a free version of True Image 7 and I try to use a bootable cd. I've burned it and all seems OK but, when I try to boot from the cd, the boot stop with , in the high left corner of the screen "Acronis loading, please wait" and nothing happens !
    I've tried with different cd, it's the same thing.
    When I examine the files in the cd , I find in Recovery Manager "bootmenu.exe" and it works when I launch it !!!
    Thanks for your help
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello jiceha,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please also try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    Note that if you use an older version of Acronis True Image (version 8.0 or lower) you should press F11 button when the "Starting Acronis Loader..." message appears and not when the selection screen appears (Acronis True Image 7.0 Bootable Rescue CD for example does not have any selection screen).

    If this not help, then please download and install the free trial version of Acronis True Image 10.0 Home, create a new bootable CD using this trial version and check how it works.

    Please be aware that the limitations of Acronis True Image 10.0 trial version are that you can only restore an image when you run the program from the bootable media. It is fully functional in Windows. The trial version evaluation period is 15 days.

    If the issue persists with the Acronis True Image Bootable CD created with the trial version of Acronis True Image 10.0 Home, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
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