Bootable Agent Logon Creds?!

Discussion in 'Acronis True Image Product Line' started by ronatola, Sep 13, 2006.

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  1. ronatola

    ronatola Registered Member

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    I created a bootable CD with the bootable agent on it from my 9.1 TI Ent computer. I put the CD in another computer and boot into the agent. Works fine, showing the ip address. I go to the Ent Ws and launch the console. Then choose to connect to the IP from the booted PC. Then it asks me for logon credentials. What are they? I am not in a windows session on the remote computer so Windows logons don't work. I can ping the remote PC fine.

    Ron.
     
  2. ronatola

    ronatola Registered Member

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    nevermind. i finally looged in as administrator. i guess the agent uses the windows credentials to login
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    25,885
    Hello ronatola,

    Thank you for choosing Acronis Remote Server Backup Software.

    We are very sorry for the delay with the response.

    Please be aware that this issue is known and will be fixed in the future builds of Acronis True Image 9.1 Enterprise Server. At present time, you can enter anything instead of the user name and password in order to pass the logon step. We are very sorry for the current inconvenience.

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Alexey Popov
     
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