Boot with F11 on XP Startup

Discussion in 'Acronis True Image Product Line' started by BernieRob, Feb 16, 2005.

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  1. BernieRob

    BernieRob Registered Member

    Feb 16, 2005
    I've used True Image since Version 6, updating as new versions came out. The only problem I've had just happened today after updating version 8.0 to Build 796 from Bld 791. When testng booting with F11 on XP startup, I get a message: "hub.c connect-debounce failed, port 1 disabled". I did nothing and after a short while, the graphic interface of True Image came up and appeared to function O.K., at least in verifying an image made on my hard drive a few days ago. I haven't made a new image with it yet.

    I do not use any network. I connect to the Internet via high-speed cable (Road Runner).

    Opening True Image Bld 796 in XP Pro Service Pack 2 appeared normal. The Bootable Rescue Media (CD-R) appears to function normally.

    Is the error message quoted above significant enough to troubleshoot further?
  2. jmk94903

    jmk94903 Registered Member

    Jul 10, 2004
    San Rafael, CA
    The "hub.c..." message is probably because you have a USB hub attached to the system. Don't worry about this, it's because TI is looking for an external USB 2 hard drive and only finds the hub.

    The other thing you observed was that 796 boots slowly. Others have also reported this. It's not a functional problem. Perhaps it will be fixed in a future release.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello all,

    Thank you for choosing Acronis True Image (

    We are really sorry for the inconveniences.

    Both errors are known and will be fixed in the future builds. Please disregard the error concerning USB hub if it doesn't influence functionality.

    Thank you.
    Ilya Toytman
  4. alert5

    alert5 Registered Member

    Feb 18, 2005
    This newbie had the same result with a CD-R Acronis boot disk. Thanks for the explanation as I was just a bit concerned.
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