Boot problem

Discussion in 'Acronis True Image Product Line' started by Explorer900, Apr 2, 2005.

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  1. Explorer900

    Explorer900 Registered Member

    Joined:
    Apr 2, 2005
    Posts:
    1
    Location:
    Nottingham UK
    Hi all

    Usually my PC will boot to the Acronis OS loader screen and I select XP without any problem. Right now I get a message saying: Acronis Loader: No configuration file present
    Press <Enter> to reboot

    This doesn't alter anything, just brings me back to the same point.

    I purchased my copy of ATI 8.0 online a few weeks ago but foolishly neglected to create a rescue disk. :oops: Would Acronis have automatically registered my copy of the program so there will be a record of my purchase?

    Reading through the threads on the forum is helpful but I'm unsure whether the message is referring to a file that ATI or XP itself needs.

    Any suggestions as to the best way to recover from this situation?

    PC spec: Abit KT-7 Raid mbo, AMD Athlon 1GB cpu, 1 x 40MB Hitachi/IBM ATA HD (very new), 1.5GB RAM, NEC 3520 DVD drive, 3.5" Floppy, 250MB internal ZIP drive. No problems to report with this setup - not the latest and greatest but it's what I can afford.

    Thanks in advance for any help!!
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Explorer900,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Please try to boot the computer from a Windows XP Installation CD, start Recovery Console and run fixmbr command. If the problem still persists please send a letter with the link to this thread to support@acronis.com.

    You can create a rescue disk at any moment: Acronis True Image -> Tools -> Create Bootable Rescue Media.

    To register your software at Acronis support database you can register your account at http://www2.acronis.com/homecomputing/my/registration/ and then register your product at http://www2.acronis.com/my/products/registration/. It will greatly help us in future to solve any possible problems.

    Thank you.
    --
    Irina Shirokova
     
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