Boot Mananger Hangs--Black Screen

Discussion in 'Acronis True Image Product Line' started by jalexartis, Nov 27, 2004.

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  1. jalexartis

    jalexartis Registered Member

    Nov 27, 2004
    Good Morning,

    I purchased True Image Corporate Workstation (build 912) 11/26/04.

    Computer: Motion Computing M1400 Tablet PC

    O/S: Windows XP Tablet PC Edition, with SP2

    RAM: 1.5 MB

    I have installed Secure Zone and Recovery manager. When I press F11 the system hangs following the message that it is “Loading True Image, please wait.”

    I have amended my F11.cfg as described in other threads. (see below

    echo Starting Acronis True Image...
    initrd ramdisk.dat /s
    kernel kernel.dat acpi=off quiet
    quiet on
    mbrcrcs on
    vga vesa

    sysboot /active

    default continue
    delay 3

    I re-activate Recovery Manager after amending F11.cfg. The system still hangs!

    I note this has been a persistent problem, regardless of platform. Is there now a solution that works?

    Thanks in advance.


    BTW, it would be wonderful if I could access my image files by booting from my USB HDD using your software. I do not have a USB CD/DVD drive, nor a SD boot option.
  2. Menorcaman

    Menorcaman Retired Moderator

    Aug 19, 2004
    Menorca (Balearic Islands) Spain
    Hello jalexartis

    Be aware that TI may not work with your Tablet PC. Check out this Acronis Support response to a guy called Kevin who reported the same problem on his Motion Computing Tablet PC.

    Seems you might end up requesting a refund.

  3. jalexartis

    jalexartis Registered Member

    Nov 27, 2004
    Hi Menorcaman,

    Thanks for the heads-up. Actually, I noted Kevin's post as I searched this forum for an answer to my problem. My hope is that there may now be a solution because this is a known problem [with tablet's and other platforms]. Given the limit this problem places on Data Recovery, I would have hoped there would have been a caution in Acronis' sales area. :oops:

    Anyway, let's see what technical support's solution is. :)

    Jim Artis
    Last edited: Nov 27, 2004
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