Boot doesnt load

Discussion in 'Acronis True Image Product Line' started by mfl, Oct 12, 2006.

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  1. mfl

    mfl Registered Member

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    When trying to restore a backup to my C partition, the boot is not working.
    Acronis loader stop to loads, boots my machine again and starts to run windows

    Anyone have the same problem??

    My machine is a Intel Core 2 Duo, my C partition is using Raid-0


    Im using Acronis True Image Enterprise Server 9.1 build 3534

    Thanks
     
  2. Ralphie

    Ralphie Registered Member

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    Did you make that backup from within Windows or by using the bootable Rescue CD?
     
  3. Christopher_NC

    Christopher_NC Registered Member

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    Take a look at this link, as others running Core Duo CPUs are having similar problems. You may be able to get updated drivers from Acronis Support.

    Re: Try to restore from DVD - ICH8 chipset support options
     
  4. mfl

    mfl Registered Member

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    I did the backup from Windows
     
  5. Christopher_NC

    Christopher_NC Registered Member

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    When restoring a system drive, even when the operation is begun in TI running in Windows, the process is completed in the native Linux mode, after a reboot. Since the existing System drive running the OS is often wiped clean prior to a system drive restoration, TI would be unable to run under Windows for such an operation.

    Hence, it is essential that TI can recognize and access your drives in both Windows mode and Linux (Full) Boot Modes, for a system restoration to complete.

    Contact Acronis Support, as they have an updated version of the Boot Mode of Acronis True Image that will support your recent chipset. Linux support (drivers) for the latest hardware often lags behind Windows support.

    Regards
     
    Last edited: Oct 13, 2006
  6. mfl

    mfl Registered Member

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    I have tried to contact them but no answer yet...
    Do you have that boot loader that supports ICH8 ?
     
    Last edited: Oct 14, 2006
  7. Christopher_NC

    Christopher_NC Registered Member

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    Sorry, no, I don't have the boot rescue disc that is reputed to support the ICH8 chipset. You could search the forums for others who have tried it. But, in a recent thread, Acronis support asked someone to provide both the specific mainboard and controller chipset AND the specific model and make of hard drive(s) they used. So, chances are, it's still a custom build.

    If you are patient, Acronis Support should get to you in the queque.

    Patience is something I have little time for.

    Regards
     
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