Booking.com promises to end manipulative sales practices in the EU

guest · Dec 23, 2019

Booking.com promises to end manipulative sales practices in the EU
December 23, 2019
https://www.ghacks.net/2019/12/23/b...o-end-manipulative-sales-practices-in-the-eu/

If you have ever been to one of the big hotel and flight booking portals on the Internet, you may have noticed sentences like "Only 1 room like this left on our site", "other persons showed interest in this hotel in the last 24 hours", "the room is popular", or "time limited offer".

According to a Reuters report, Booking.com will stop using manipulative sales practices in the European Union from June 16, 2020 onward.

The European Commission said on Friday that Booking.com had committed to end “manipulative techniques” on its travel site, such as time-limits for making bookings and misrepresentation of discounts.
One of the main issues that the European Commission had was that some of the information that Booking.com displayed on its site would not provide any context.
The "only x rooms" message for example meant only that Booking.com could not provide any more rooms to interested users but it did not necessarily mean that the hotel itself or competing services would not have any rooms either anymore.
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Rasheed187 · Dec 26, 2019

Very cool to to see that they were caught!

guest · Dec 31, 2019

Russia starts antitrust investigation into Booking.com
The company reportedly doesn’t allow hotels to offer better rates on other websites
December 31, 2019
https://www.engadget.com/2019/12/31/russia-fas-antitrust-investigation-booking-com/

Booking.com has become the latest US tech company to draw the attention of Russia's Federal Antimonopoly Service (FAS). On Monday, the agency said it plans to investigate the hotel and hostel reservation website for anticompetitive practices.

The FAS says it warned the company about the practice on November 12th, but it didn't respond. We've reached out to Booking.com for comment and more information, and we'll update this article when we hear back.
According to Reuters, if the FAS finds that Booking.com broke Russia's anti-monopoly laws, the company could be forced to pay as much as 15 percent of any revenue it makes in the country as part of a fine.

The investigation comes one week after Booking.com agreed with the European Commission to change how it markets discounts on its website
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Booking.com promises to end manipulative sales practices in the EU

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