BOClean 4.11 has reached the end of its lifetime. It's database can no longer be supported. To remain protected, you need to upgrade to the new BOClean 4.12 if you haven't already. BOClean 4.12 is a critical upgrade and is therefore available to all verifiable users for FREE. Send an email to firstname.lastname@example.org (sorry, support cannot supply upgrade files) with the subject of "BOClean Upgrade" and include your full name, email address used when you purchased BOClean and/or order number if you have it. Once we confirm your request, your software will arrive in a reply email. We will send an EXE file UNLESS you specify you want a ZIP or renamed EXE (now called an "002"). Please be sure your ISP does not block attachments. Some web-based services do, if you have an alternate email address it would be helpful if you include it in your email. You'll get your software faster if you do. Please be patient, requests can take up to 24 hours to fill. Thanks for your cooperation.