blue screens in win 7 64x

Discussion in 'ESET Smart Security' started by hassan118, Jun 20, 2012.

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  1. hassan118

    hassan118 Registered Member

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    when i install ESET Smart Security after an hour of using my computer crash whit blue screens! :'(
     

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  2. Cudni

    Cudni Global Moderator

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    are you using latest version?
     
  3. hassan118

    hassan118 Registered Member

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    Yes =>5.2.9.1
     
  4. Janus

    Janus Registered Member

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    Hello hassan118 :)
    Eset have a long article regarding how to Troubleshooting Blue Screen BSoD Problems.
    Take a look and see if there is something you can use.
    Were there problems regarding the uninstallation of the previous security solution? And do you have other security solutions running real time, if yes, then it could be conflicting and cause the BSOD. (just a thought)
     
  5. hassan118

    hassan118 Registered Member

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    Hello
    Thanks

    Yes :doubt:

    No i dont have any other security.
     
  6. Marcos

    Marcos Eset Staff Account

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    Please upload the dump generated upon BSOD somewhere and PM me the download link.
     
  7. hassan118

    hassan118 Registered Member

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    Here is download link:

    dmp.zip

    Thanks
     
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