My friend recently changed his operating system from win2k to win2003server. When he reinstalled his acronis image server 7 as soon as he clicks on the acronis startup file he gets the blue screen of death, same goes when he goes to uninstall. In the end he did a system restore, which was fatal, as now his pc is in a permenant loop of shutdown and restart, he cannot even get into windows via safe mode. the one message he did get was: PAGE_FAULT_IN_NON_PAGED_AREA IRQL_NOT_LESS_OR_EQUAL (hal.dll) I saw in another post on this forum the same problem, to which nobody bothered to reply. I write this as he cannot get on the web anymore. I was tempted to buy version 8 for myself, but, after all the probs i have read on this forum and lack of support from acronis it makes me a little dubious to say the least. If anyone has a solution i would be truly greatfull thanks.