Blue screen of death error - can't find what code means

Discussion in 'other software & services' started by taperino, Apr 23, 2005.

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  1. taperino

    taperino Registered Member

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    Hi,

    On bootup I got the blue screen of death and wrote down the first part of the error.

    It was Oxff83aed couldn't be written in memory location (I didn't write this part down.)

    I searched google and microsoft for the oxff83aed but nothing comes up. I was able to get the computer running after this. this is the 2nd time this happened.

    I have Windows XP, NOD32, and zone alarm.

    Any help would be appreciated.

    Thanks, Taperino
     
  2. ronjor

    ronjor Global Moderator

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  3. taperino

    taperino Registered Member

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    No, I haven't installed anything. Thank you for the link below. Any ideas? Thanks, Taperino.
     
  4. ronjor

    ronjor Global Moderator

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    If you haven't made any software changes, I would open the computer and check the ram seating and any connections.
    Is your power supply fan working? Is your processor fan working? Are all the fans clean?
     
  5. hadi

    hadi Guest

    BSOD if it reads: this is the first time you have seen etc. etc.
    I had this problem before. in my case the solution was to updare drivers. ALL DRIVERS.
     
  6. taperino

    taperino Registered Member

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    Dear Ronjur,

    Let me get back to you on that. It sounds like both fans are going. I can feel air from the power fan. I wouldn't know how to reseat the ram.

    Thanks, Ganaan
     
  7. ronjor

    ronjor Global Moderator

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    You can turn off your power to the computer, locate the ram chip and simply move it in and out of the socket a couple of times.
    Blue screens can be elusive. Back up your important stuff now in case of a major problem.
    Usually, if a power supply fails, your computer will just turn off. Replace the power suppy and the data is still there.
     
    Last edited: Apr 23, 2005
  8. taperino

    taperino Registered Member

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    Dear Ronjur,

    Since this is the 2nd blue screen I want to ask you something. The first time it just flashed by and restarted. I went into that link you gave me and showed me how to not have the sys auto restart, but I noticed that error files are saved, and I'd like to find out what the original error message was. How can I look in that error file. It was under my computer, properties, advanced, and save log. Where would I find that log is my question.

    Thanks again for your help.

    Ganaan
     
  9. ronjor

    ronjor Global Moderator

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    XP. Control Panel, administrative tools, event viewer. You can also do a search for "Watson" in the start, help and support, search box.
     
  10. Firecat

    Firecat Registered Member

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    To start Dr.Watson, the diagnostic tool,

    1)Click Start--->Run
    2)In the box type 'drwatson' without the quotes.

    Hope that helped :)

    You can alse see the error log. Click Start-->Help and Support, and look around the screen you now see for an option that says something like "use tools to fix problems..."

    There you should find the error log under 'Advanced System Diagnostics'.
     
  11. taperino

    taperino Registered Member

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    Dear Ronjor and Firecat,

    Thanks so much. I see the logs, but can't figure out which is the error, since I didn't save the date or time a few days ago. It's a big help to have those logs. Thanks, Ganaan
     
  12. taperino

    taperino Registered Member

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    Hi again,

    Dr. Watson found 'no faults.' dangdedy. :)
     
  13. taperino

    taperino Registered Member

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    Hi,

    I checked the fans and the memory. I've been getting 2 types of bsod errors.

    One is irql not less than equal

    and the second is stop 0x00000023 volsnap.sys

    I reinstalled my zone alarm since the blue screens started after a problem with zone alarm.

    I have winxp 1st version

    Any suggestions appreciated.

    Thanks, Ganaan
     
  14. ronjor

    ronjor Global Moderator

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  15. taperino

    taperino Registered Member

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    Dear Ronjor,

    That site requires a payment to see what to do. It's not free. Any other suggestions. Thanks. Ganaan
     
  16. ronjor

    ronjor Global Moderator

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    Scroll down the page
     
  17. taperino

    taperino Registered Member

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    Thank you Ronjor. You're always such a great help!

    Ganaan
     
  18. ronjor

    ronjor Global Moderator

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  19. taperino

    taperino Registered Member

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    Hi,

    On recieving the errors, I chose the send report to microsoft, and one of their message was that firewalls have drivers. So I reinstalled zone alarm and haven't had the bsod since. Not sure if that was it or not, but been 3 days so far so good. Just thought I'd let you know.

    Thanks, Ganaan
     
  20. Firecat

    Firecat Registered Member

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    Improper placement of memory modules can also cuase BSODs with applications.
     
  21. ronjor

    ronjor Global Moderator

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    Thanks for the feedback Ganaan.
     
  22. Cochise

    Cochise A missed friend

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    Dump 'Zone Alarm' completely from your system and D/Load 'Agnitum Outpost' (Free, just Google for it) or any other Firewall for that matter, and in my experience your troubles will be over........


    Cochise, :cool:
     
  23. iceni60

    iceni60 ( ^o^)

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