BIOS msg- "good space map corrupted"

Discussion in 'Acronis True Image Product Line' started by jhamill, Jul 23, 2005.

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  1. jhamill

    jhamill Registered Member

    Joined:
    Jun 21, 2005
    Posts:
    13
    Hello,
    Last week I sent in a request for Acronis support, paid for if necessory, regarding an unusual message from my machine's BIOS that my "good space map was corrupt", following an image restoration to that disk by ATI I received an (automated) response numbered 312504. That request included the Acronis System Report and the MSinfo report (*.nfo) as attachments. I expected to be contacted by an Acronis support engineer last week. At the risk of generating additional paperwork, can you tell me if my request made its way beyond the canned "response" and if it is being acted on by Acronis?
    Regards,
    Jim Hamill.
     
    jhamill, Jul 23, 2005
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Jim,

    Thank you for taking the time to contact Acronis Support Team.

    I have found your letter and am really sorry for it is not answered yet because of our internal problems. You will certainly be answered soon.

    Thank you.
    --
    Ilya Toytman
     
    Acronis Support, Jul 24, 2005
    #2
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