Been hijacked:please help!

Discussion in 'adware, spyware & hijack cleaning' started by harley03, Jun 25, 2004.

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  1. harley03

    harley03 Registered Member

    Joined:
    Jun 24, 2004
    Posts:
    4
    I recently have had problems for the first time. I'm getting about:blank for a home page. I used ewido and came up with 27 trojans the first scan and 9 more the second time. I tryed to download spywareblaster and it comes up with an error. I'm also not sure how to protect myself from all these holes in my system. oh and i have downloaded spybot but have not used it yet.
    Please help!
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
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    3,131
    Location:
    Loughton, Essex. UK
  3. harley03

    harley03 Registered Member

    Joined:
    Jun 24, 2004
    Posts:
    4
    Been hijack:please help!

    I followed your instructions and ran spybot then hijackthis. My home page keeps coming up as about:blank. The spybot came up with 307 problems and it said it couldn't fix 11 of them. When i restart my computer i get a runtime error and my creative folder comes up too. It never did that before. I obviously have alot of holes for hijackers to get in and im not sure how to close them because i've never had a problem till now. I got alerts saying something about malicious script and also alerts from norton about trojans.
    Here is my log i hope you can help. Thank you!


    O4 - HKLM\..\Run: [4Phone] C:\PROGRA~1\Creative mix balm\Bat Ace Meal.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [Remndr] "C:\Program Files\CasinoOnline\CsRemnd.exe"
    O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
    O4 - HKLM\..\Run: [krikjncm] C:\WINNT\System32\vtghggru.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Windows Update Checker] C:\WINNT\system32\deinst_qfe002.exe
    O4 - Startup: MRU-Blaster Scheduler.lnk = C:\Program Files\MRU-Blaster\scheduler.exe
    O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: winlogon.exe
    O9 - Extra button: ComcastHSI (HKLM)
    O9 - Extra button: Support (HKLM)
    O9 - Extra button: Help (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Common Files\svchost.exe
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/um2/x.chm::/ad.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  4. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Hi harley03,

    I have merged the 2nd thread you started that contained the hijackthis log with this current thread. Please do not start a new thread, but stay in this one for all replies/posts.

    You are also missing the top portion of the log. Please rescan with hijackthis, and copy & paste the entire contents of the log. We need to see that top portion that shows the Running Processes along with the section that shows the Operating System, version of Hijackthis, version of IE, and the date & time of the scan.

    Regards,

    snap
     
  5. harley03

    harley03 Registered Member

    Joined:
    Jun 24, 2004
    Posts:
    4
    ogfile of HijackThis v1.97.7
    Scan saved at 12:03:55 PM, on 6/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\SK9910DM.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\WINNT\System32\PROMon.exe
    C:\WINNT\System32\CTHELPER.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINNT\System32\NMSSvc.exe
    C:\Program Files\support.com\bin\tgcmd.exe
    C:\WINNT\System32\rundll32.exe
    C:\Program Files\CasinoOnline\CsRemnd.exe
    C:\WINNT\System32\vtghggru.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINNT\system32\deinst_qfe002.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\MRU-Blaster\scheduler.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Owner\Desktop\hijackthis3\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R3 - Default URLSearchHook is missing
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
    O2 - BHO: (no name) - {389991A7-CCA6-400E-A2E7-0C87F1126C3B} - C:\WINNT\System32\addmaaa.dll
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
    O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
    O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [4Phone] C:\PROGRA~1\Creative mix balm\Bat Ace Meal.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [Remndr] "C:\Program Files\CasinoOnline\CsRemnd.exe"
    O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
    O4 - HKLM\..\Run: [krikjncm] C:\WINNT\System32\vtghggru.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Windows Update Checker] C:\WINNT\system32\deinst_qfe002.exe
    O4 - Startup: MRU-Blaster Scheduler.lnk = C:\Program Files\MRU-Blaster\scheduler.exe
    O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: winlogon.exe
    O9 - Extra button: ComcastHSI (HKLM)
    O9 - Extra button: Support (HKLM)
    O9 - Extra button: Help (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Common Files\svchost.exe
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/um2/x.chm::/ad.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  6. harley03

    harley03 Registered Member

    Joined:
    Jun 24, 2004
    Posts:
    4
    Hi
    I really still need help? Please!!!
     
  7. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi harley03,

    First go to Add/Remove Software and uninstall NewDotNet aka New.Net (Domains) there. Whether you succeed or not, continue with what's below.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R3 - Default URLSearchHook is missing
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
    O2 - BHO: (no name) - {389991A7-CCA6-400E-A2E7-0C87F1126C3B} - C:\WINNT\System32\addmaaa.dll
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

    O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE

    O4 - HKLM\..\Run: [4Phone] C:\PROGRA~1\Creative mix balm\Bat Ace Meal.exe

    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [Remndr] "C:\Program Files\CasinoOnline\CsRemnd.exe"

    O4 - HKLM\..\Run: [krikjncm] C:\WINNT\System32\vtghggru.exe

    O4 - HKCU\..\Run: [Windows Update Checker] C:\WINNT\system32\deinst_qfe002.exe

    O4 - Global Startup: winlogon.exe

    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net

    O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Common Files\svchost.exe
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/um2/x.chm::/ad.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe

    Download and run: CWShredder
    Use the Fix button and follow the instructions you will receive.

    Then reboot into safe mode and delete:
    C:\Program Files\CasinoOnline <= entire folder
    C:\Program Files\Creative mix balm <= entire folder
    C:\Program Files\ClearSearch <= entire folder
    C:\Program Files\Q330994.exe
    C:\Program Files\Common Files\svchost.exe <= NOTE: the real one is here C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\vtghggru.exe
    C:\Documents
    and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
    c:\MAIN.MHT
    c:\nosuch.mht

    One check to make sure:
    Copy the contents of the bold text to Notepad.
    Name the file Appinit.bat
    Save as type *All Files*
    Save on the Desktop.

    Reg save "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows" windows1.hiv
    ren windows1.hiv windows.txt


    Double click on Appinit.bat
    This will create a file on the desktop named windows.txt
    Post the content please.

    Regards,

    Pieter
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi harley03,

    It is not stupid of you if you can not open notepad. CWS sometimes infect/damages the notepsd.exe files.

    First: "unhide" hidden files and folders:
    Launch My Computer from the Desktop Icon.
    Select View, Details.
    Select the Folders button.
    Select Tools, Folder Options. Then select the View Tab. Select the Show hidden files and folders radio button is selected
    and that the Hide file extensions for known file types check box is unchecked. Once this is done, select Apply and then
    Like Current Folder (located near the top of the Folder Options box). Then select OK.

    Then navigate to C:\WINNT\System32\dllcache and copy notepad.exe to C:\WINNT\System32 and C:\WINNT

    Then try again.

    Regards,

    Pieter
     
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