I recently cloned my hard disk using the Seagate version of True Image (DiscWizard). Now, whenever I use any backup software that uses Volume Shadow Copy Service (VSS), I get the Windows Blue Screen of Death (BSOD) with a title of BAD_POOL_HEADER. I see numerous reports of other users experience the exact same problem (e.g. see http://www.techspot.com/vb/topic94820.html or Google "BAD_POOL_HEADER Acronis"). What can be done to resolve this problem short of reformatting the drive and reinstalling everything? Many of us are DESPERATELY looking for some help from Acronis on this issue. Please be our hero!