Bad Block

Discussion in 'Acronis True Image Product Line' started by Dan_227, Apr 12, 2006.

Thread Status:
Not open for further replies.
  1. Dan_227

    Dan_227 Registered Member

    Joined:
    Apr 12, 2006
    Posts:
    2
    I decided to upgrade to a new SATA drive and perform a clean install of Windows XP PRO. I used True Image 9 boot CD to perform a file backup, selecting only the My Documents folders for the various users on my system. After the clean install, I restored the arcchive to a data folder within the SHARE folder and began to copy the files to their new destinations. All went well except for there is one file which I could not copy nor delete. I cannot delete the parent folder either. WinXP reports the file as having size 0. The WinXP system event log shows bad block or corrupt file system. Invariably, a CHKDSK runs on startup. I am fairly certain the error is due to the way that True Image decompressed the archive. How can I fix the error?
     
  2. Howard Kaikow

    Howard Kaikow Registered Member

    Joined:
    Apr 10, 2005
    Posts:
    2,802
    Since you did a file, not a drive, backup, all TI is doing is restoring the files to whatever sectors are available.

    You need to do at least the following:

    1. Run the drive manufacturer's diagnostics.
    2. Run the tests at http://www.hgst.com/hdd/support/download.htm.

    Also, from with TI, run a Check Archive.
     
  3. Dan_227

    Dan_227 Registered Member

    Joined:
    Apr 12, 2006
    Posts:
    2
    Upon further investigation, it appears that TI was functioning correctly after all. The problem was with a loose connection to the drive. The same archive was later decompressed and came out fine.
     
  4. seekforever

    seekforever Registered Member

    Joined:
    Oct 31, 2005
    Posts:
    4,751
    Was the connection the SATA cable and obviously "loose" or did it start working when you removed and re-seated it?

    If the latter, keep an eye on the XP system event logger you may have a poor quality SATA cable. I had 2 that came with my MB both labelled something like COMAX.
     
  5. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
    Posts:
    4,661
    Location:
    Menorca (Balearic Islands) Spain
    I read recently that loose/poorly seated SATA cables were responsible for more support calls than any other single component. Manufacturers are currently considering different connectors and/or retention methods.

    Regards
     
Thread Status:
Not open for further replies.