Hi. TrueImage worked for me, but after I recomended it to someone -- he backed up an image of several partitions, deleted the windows partition and installed a fresh copy of windows. When he tried to copy some files/folders from the image (which had been verified), a number of folders would not copy -- his system complained about access being denied and some folders you could not even go into with windows explorer. We also tried to use the recovery wizard, but it just hung after checking the recover files or folders box and hitting next. I like the product, but I now have serious doubts and I wonder what could be doing this. Any assistance would be appreciated.