I have a client who's HD was failing. She did not have any backup in place and experienced some data loss. The need to reinstall all of her applications and get the PC back to pre HD crash isnt sitting to well with her. My proposal was to pick up a large internal HD and use it primarily for backup. Run TI and make weekly images to the new HD. Just a few questions before i order the copy of TI 9. 1. How easy is it for the novice to restore an image? 2. Booting from the recovery CD and restoring an image from the backup HD to the primary HD should not be an issue correct? 3. Can TI 9 be scheduled to do weekly image backups to the 2nd internal HD, as well as do weekly folder and file backups to DVD-RW media? 4. The new feature of doing differential backups would be preferred over incremental due to less files being generated for the restore process correct?