Hello guys. I just tried acronic true image trial version and got error message said file in use and coulnd't backed up. I know what it means but i tried nero back up program and it worked very well. Another question about making connection to another computer to get its disk image. Problem is here do i have to key in user name as "administrator" and its password? I mean can i use any user name and password? If yes, it didn't work. If you guys have any solutions, Please let me know. My company is waiting answer from me to get anything of those products. thanks for your answers.