Avira false positive?

Discussion in 'other anti-virus software' started by MalwareDie, Jan 30, 2007.

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  1. MalwareDie

    MalwareDie Registered Member

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    C:\Program Files\Network Associates\Common Framework\InternetManager.dll
    Avira detects it as HEUR/malware on my friend's machine. Is it a false positive? If it is, I tell him to submit the sample to the Avira website right?
     
  2. Mele20

    Mele20 Former Poster

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  3. FRug

    FRug Registered Member

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    send it to heuristik2 (at) avira.com, it will end up on stefan kurtzhals' desk faster than sending it to their support address.
     
  4. Stefan Kurtzhals

    Stefan Kurtzhals AV Expert

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    It is a false positive, should be fixed with the engine 7.3.1.33 and the recent VDF update.
     
  5. Drew99GT

    Drew99GT Registered Member

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    I'm getting a lot of false positive heuristic detections lately. Latest is C:\Program Files\Dell\Media Experience\Music\MMLibraryObj.dll, which is a Dell Jukebox file for Dell Media Experience. Antivir is FREAKING out and will not stop alerting me to it.

    Is there a way to make Antivir skip a particular fileo_O
     
  6. lodore

    lodore Registered Member

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    exclusions in the settings.
    you might need to be in expert settings thou.
    lodore
     
  7. Drew99GT

    Drew99GT Registered Member

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    AWESOME!!! Stefan already got back to me and said my false positive will be fixed in tomorrows update. Avira has great customer support from the few times I've had problems, and I have the free version!
     
  8. ccsito

    ccsito Registered Member

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    What was the heuristic setting for the Guard and Scan functions? If set to high, you might get a lot of false positives.
     
  9. trjam

    trjam Registered Member

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    Right now you might, but that is good as it helps Stefan tune the engine.
     
  10. mvdu

    mvdu Registered Member

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    I have the AntiVir guard's heuristic setting at medium, and the scanner's at high. That's a good compromise IMO.
     
  11. Stefan Kurtzhals

    Stefan Kurtzhals AV Expert

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    Just scan your hard discs on high heuristic setting and send me all suspected false positives to the heuristik2@avira.com account. When no one sends me false positives, I cannot fix them. :doubt:
     
  12. Jarmo P

    Jarmo P Registered Member

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    Hey, the Toilet adverticement is gone from the update window, thanks Antivir people ;)
    And thanks Stefan too for making such a good AV heuristics.
     
  13. Drew99GT

    Drew99GT Registered Member

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    I have both the guard and scan on high. What's weird is the false positive I reported to you (described above), did not show up during previous scans, but was detected in the guard all of a sudden for some odd reason.
     
  14. aigle

    aigle Registered Member

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    Really, is it true? No more nag pop up?
     
  15. ccsito

    ccsito Registered Member

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    I don't think the nag screen is gone, just the toilet ad. :D
     
  16. Mele20

    Mele20 Former Poster

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    The nag screen is still there, but I don't mind that! I don't understand why people complain about it since aVira is free! That particular ad was YUCK! but most of the ads are fine. The one last nite was nice.
     
  17. aigle

    aigle Registered Member

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    And I don,t understand why some people don,t complain!
     
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