AVG AS 7.5 crashes when running

Discussion in 'ewido anti-spyware forum' started by davefordham, Jan 16, 2007.

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  1. davefordham

    davefordham Registered Member

    Joined:
    Jan 16, 2007
    Posts:
    3
    Location:
    Toronto
    Can someone suggest why I might be crashing AVG AS 7.5 when I run it on my box?? HijackThis runs fine but finds nothing. "AdAware" and "cleanup" also crash when running. "Ccleaner" runs fine (both scan and issues). My problem is that something has hijacked my Google search results, and re-directs me whenever I click on the "titled" search result. The redirection takes me to many different places (pharmacies/search engines/education places). Here's the AVG error file. THANK YOU VERY MUCH!!!

    //==<AVG AntiSpyware 7.5.0.50>===================================
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address: 39392D44 <pages range base not found>
    Exception Date: 01/16/2007 08:05:08
    File Version of C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe: 7.5.0.50

    MiniDump Information Saved to .dmp

    Registers:
    EAX:00000000
    EBX:01F30000
    ECX:7C91056D
    EDX:00000000
    ESI:7C80DDF5
    EDI:00000066
    CS:EIP:001B:39392D44
    SS:ESP:0023:039D825C EBP:36444341
    DS:0023 ES:0023 FS:003B GS:0000
    Flags:00010246

    Intel specific method

    Call stack:
    Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module
    39392D44 36444341 <frame 36444341 not readable>

    ImageHelp specific method

    Call stack:
    Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address
    39392D44 039D8258 2D424445 31374642 3435302D 38393841 <pages range base not found>
    342D4532 36444341 00000000 00000000 00000000 00000000 <pages range base not found>

    Loaded Modules:
    Base Size Module
    00400000 605000 7.05.0000.0050 C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    7C900000 0B0000 5.01.2600.2180 C:\WINDOWS\system32\ntdll.dll
    7C800000 0F4000 5.01.2600.2945 C:\WINDOWS\system32\kernel32.dll
    76BF0000 00B000 5.01.2600.2180 C:\WINDOWS\system32\PSAPI.DLL
    10000000 0DD000 4.02.0000.0015 C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\engine.dll
    76780000 009000 6.00.2900.2180 C:\WINDOWS\system32\SHFOLDER.dll
    77C10000 058000 7.00.2600.2180 C:\WINDOWS\system32\msvcrt.dll
    77DD0000 09B000 5.01.2600.2180 C:\WINDOWS\system32\ADVAPI32.dll
    77E70000 091000 5.01.2600.2180 C:\WINDOWS\system32\RPCRT4.dll
    77F60000 076000 6.00.2900.2995 C:\WINDOWS\system32\SHLWAPI.dll
    77F10000 047000 5.01.2600.2818 C:\WINDOWS\system32\GDI32.dll
    77D40000 090000 5.01.2600.2622 C:\WINDOWS\system32\USER32.dll
    76B40000 02D000 5.01.2600.2180 C:\WINDOWS\system32\WINMM.dll
    76380000 005000 5.01.2600.2180 C:\WINDOWS\system32\MSIMG32.dll
    763B0000 049000 6.00.2900.2180 C:\WINDOWS\system32\comdlg32.dll
    773D0000 103000 6.00.2900.2982 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll
    7C9C0000 815000 6.00.2900.2951 C:\WINDOWS\system32\SHELL32.dll
    774E0000 13D000 5.01.2600.2726 C:\WINDOWS\system32\ole32.dll
    71AD0000 009000 5.01.2600.2180 C:\WINDOWS\system32\WSOCK32.dll
    71AB0000 017000 5.01.2600.2180 C:\WINDOWS\system32\WS2_32.dll
    71AA0000 008000 5.01.2600.2180 C:\WINDOWS\system32\WS2HELP.dll
    76D60000 019000 5.01.2600.2912 C:\WINDOWS\system32\iphlpapi.dll
    77C00000 008000 5.01.2600.2180 C:\WINDOWS\system32\VERSION.dll
    77120000 08C000 5.01.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll
    771B0000 0A9000 6.00.2900.2995 C:\WINDOWS\system32\WININET.dll
    77A80000 094000 5.131.2600.2180 C:\WINDOWS\system32\CRYPT32.dll
    77B20000 012000 5.01.2600.2180 C:\WINDOWS\system32\MSASN1.dll
    7E1E0000 0A2000 6.00.2900.2995 C:\WINDOWS\system32\urlmon.dll
    5AD70000 038000 6.00.2900.2180 C:\WINDOWS\system32\uxtheme.dll
    74720000 04B000 5.01.2600.2180 C:\WINDOWS\system32\MSCTF.dll
    77B40000 022000 5.01.2600.2180 C:\WINDOWS\system32\appHelp.dll
    76FD0000 07F000 2001.12.4414.0308 C:\WINDOWS\system32\CLBCATQ.DLL
    77050000 0C5000 2001.12.4414.0258 C:\WINDOWS\system32\COMRes.dll
    77A20000 054000 5.01.2600.2180 C:\WINDOWS\System32\cscui.dll
    76600000 01D000 5.01.2600.2180 C:\WINDOWS\System32\CSCDLL.dll
    77920000 0F3000 5.01.2600.2180 C:\WINDOWS\system32\SETUPAPI.dll
    77760000 170000 6.00.2900.2987 C:\WINDOWS\system32\shdocvw.dll
    754D0000 080000 5.131.2600.2180 C:\WINDOWS\system32\CRYPTUI.dll
    76C30000 02E000 5.131.2600.2180 C:\WINDOWS\system32\WINTRUST.dll
    76C90000 028000 5.01.2600.2180 C:\WINDOWS\system32\IMAGEHLP.dll
    5B860000 054000 5.01.2600.2976 C:\WINDOWS\system32\NETAPI32.dll
    76F60000 02C000 5.01.2600.2180 C:\WINDOWS\system32\WLDAP32.dll
    605D0000 009000 5.01.2600.2180 C:\WINDOWS\system32\mslbui.dll
    71A50000 03F000 5.01.2600.2180 C:\WINDOWS\system32\mswsock.dll
    662B0000 058000 5.01.2600.2180 C:\WINDOWS\system32\hnetcfg.dll
    71A90000 008000 5.01.2600.2180 C:\WINDOWS\System32\wshtcpip.dll
    76F20000 027000 5.01.2600.2938 C:\WINDOWS\system32\DNSAPI.dll
    76FB0000 008000 5.01.2600.2180 C:\WINDOWS\System32\winrnr.dll
    76FC0000 006000 5.01.2600.2938 C:\WINDOWS\system32\rasadhlp.dll
    59A60000 0A1000 5.01.2600.2180 C:\WINDOWS\system32\DBGHELP.DLL
     
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