AVG 7.1 Installation problem ??

Discussion in 'other anti-virus software' started by yuval, Sep 26, 2006.

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  1. yuval

    yuval Registered Member

    Joined:
    Sep 26, 2006
    Posts:
    4
    I am trying to install the Trial version of AVG 7.1 (latest revision
    from Grisoft website)

    OS: win XP SP2 - no other spyware protection/Antivirus/Firewall is running.
    I get this weird error message:

    Error: Evaluating of the short file name failed for "C:\Program Files\Grisoft\AVG7\avgfwsrv.exe".
    Creating of the temporary folder "C:\Program Files\Grisoft\AVG7\avgfwsrv.exe" failed.
    The system cannot find the file specified. (2) %PATH% = "C:\Program Files\Grisoft\AVG7\avgfwsrv.exe"


    Does anyone have any suggestion how to solve this issue and install the
    software?

    Thank you
     
  2. yuval

    yuval Registered Member

    Joined:
    Sep 26, 2006
    Posts:
    4
    I received a message asking the following:

    ***************
    have they bundled a firewall in with the suite this time?...could be that you have conflicts here, or it might be picking up on your router firewall?....
    ***************

    Yes, I downloaded the bundled firewall and virus protecion, however,
    this does not seem to be the source of the problem. I now downloaded just
    the AVG 7.1 antivirus and tried to install and this is the error I get:

    Local machine: installation failed
    Installation:
    Error: Action failed for file avgamsvr.exe: creating file....
    No such file or directory
     
  3. Littlemutt

    Littlemutt Guest

    Silly question perhaps, but are you using an Admin account and not a limited account ? Sounds like something is not allowing the creation of the needed folders.

    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20060926 Minefield/3.0a1, Firefox ID:2006092604 [cairo]
     
  4. yuval

    yuval Registered Member

    Joined:
    Sep 26, 2006
    Posts:
    4
    Using an account with full admin privileges.
    I can do everything else.
     
  5. yuval

    yuval Registered Member

    Joined:
    Sep 26, 2006
    Posts:
    4
    .... However, besides the installation problems, I have encountered other strange behaviors on my computer such as
    all my printers diappeared.
     
  6. farmerlee

    farmerlee Registered Member

    Joined:
    Jul 1, 2006
    Posts:
    2,585
    Sound slike you could have a dodgy windows installation or something. Maybe try a fresh install of windows, update it fully then try installing the software. If worst comes to worst you can always try etrust antivirus. You can get a free 12 month license on the microsoft windows website. Its very light and great for the average user.
     
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