Avast program updates- How Often?

Discussion in 'other anti-virus software' started by Judge Dee, Dec 10, 2011.

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  1. Judge Dee

    Judge Dee Guest

    I'm looking at a friend's computer that has some problems. One of the possible problems is that
    almost every day (he claims) he's been getting the bubble to update Avast.
    He says it's not the definition update - that's set to automatic.
    He's got the correct version number: 6.0.1367
    How often has Avast been updating its program version?
     
  2. Technical

    Technical Registered Member

    Joined:
    Oct 12, 2003
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    Location:
    Brazil
    Well, there are minor programs update in the year.
    Full program version update once a year.

    If possible, ask him to upload (attach) the avast log (in avast forums maybe):
    C:\ProgramData\AVAST Software\Avast\log\Setup.log
    or C:\Program Files\Alwil Software\Avast5\Setup\setup.log

    If the file is too big for the forum, post the last 400-500 lines of it.
     
  3. Judge Dee

    Judge Dee Guest

    Thanks Technical.
    I have his computer, and it updated last night. So far today, it hasn't asked.
    I looked at his log, and sure enough, for this and the previous version, he's logged as having updated almost every day. I wonder if he somehow keeps interrupting it?
    He wants the computer back, so he can post at Avast if necessary.
    Thanks again.
     
  4. Technical

    Technical Registered Member

    Joined:
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    Posts:
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    Location:
    Brazil
    Indeed, one instance of avast update process block the start of another.
    Sometimes you could be hold in a circle, updating locked circle, if something is wrong with your computer.
    Booting, generally, solves that.
     
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