Automatic Updates issues that involve the Svchost.exe process

Discussion in 'other software & services' started by NICK ADSL UK, May 15, 2007.

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  1. NICK ADSL UK

    NICK ADSL UK Administrator

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    Automatic Updates issues that involve the Svchost.exe process

    When you use Automatic Updates to scan for updates or to apply updates to applications that use Windows Installer, you experience issues that involve the Svchost.exe process
    SYMPTOMS
    You use Automatic Updates to scan for updates or to apply updates to any applications that use Microsoft Windows Installer 3.1. Then, you experience issues when you use the following update mechanisms:• Microsoft Update
    • Windows Server Update Services (WSUS)
    • The Microsoft Baseline Security Analyzer (MBSA) 2.0
    • Microsoft Systems Management Server Inventory Tool for Microsoft Updates (SMS ITMU)
    Some of the applications that use Windows Installer include Microsoft Office 2003, Microsoft Office XP, and Microsoft Windows Defender. These applications experience the following issues: • The Svchost.exe process may spike the CPU usage to 100 percent during update detection or update installation. Also, the Svchost.exe process causes the computer to stop responding for various lengths of time.
    • The Svchost.exe process produces an access violation during update detection or update installation. Additionally, you receive the following error message:
    SVCHOST.exe Application Error
    The instruction at 0x0745F2780 referenced memory at 0x000000000 the memory could not be read.

    http://support.microsoft.com/kb/932494

    If any of the issues remain, contact Microsoft Customer Support.

    A note from me in that only apply this update if you are experiencing the above only
     
  2. lodore

    lodore Registered Member

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    thanks Nick:thumb:
    I think i have that problem.
    lodore
     
  3. zapjb

    zapjb Registered Member

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    Thanks. But I'm in a quandary. I've experienced this problem a dozen or so times in 6yrs using XP vlk. But I have NOT experienced this problem in 6 months or so. And I've made so many OS tweaks over the years.

    To apply the patch or not?

    Edit: I'll be safe & NOT.
     
  4. NICK ADSL UK

    NICK ADSL UK Administrator

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    Yes the best thing is to only apply this patch if you are experiencing this problem as outlined above only :)
     
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