Automatic update won't work

Discussion in 'NOD32 version 2 Forum' started by bobinutah, Mar 10, 2005.

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  1. bobinutah

    bobinutah Registered Member

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    Yesterday I installed a new hard drive and thus reinstalled all my old programs. I downloaded NOD32 using the username and password provided when I bought it originally. When I tried to update it manually the first time, it balked, bringing up the username and password box. I re-entered the password and on the third attempt it finally updated. But now, automatic update will not work either, and in the log it says: Update failed (Incorrect username or password). I know I'm using the correct username and password.
    What gives? o_O Bob
     
  2. Mr2cents

    Mr2cents Registered Member

    Joined:
    Sep 18, 2004
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    Hi bobinutah. I was having the same problem. Auto update wasn't working.
    Click > update
    Click > Setup

    Make sure your username and password are in the boxes. My username and password boxes were blank. I had to re enter them, and it fixed the problem.
     
  3. ronjor

    ronjor Global Moderator

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    bobinutah

    Welcome

    Go to update, setup, (tray icon) and copy and paste your username and password in the appropriate boxes.
    See if that helps.
     
  4. bobinutah

    bobinutah Registered Member

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    I thought I did that earlier... but... following your suggestion, I (copied and pasted) both username and password, and voila! Automatic update started to work again. Thanks! :-* Bob
     
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