Attention! ESS5.0.95 freezes PC

Discussion in 'ESET Smart Security' started by MariusK, Jan 23, 2012.

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  1. MariusK

    MariusK Registered Member

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    Hello. I uninstalled ESS4 and installed ESS5.095. So its clean install? Then i turned on all ESS features and restarted my PC. After restart i connected my internet cable and my PC freezes with no connection to the internet. After some hard work i turned off Windows Defender and Windows Firewall. Still no luck with ESS5 - PC freezes when i connect internet cable. Is it any way to fix this issue?

    I'm running Windows 7 Ultimate SP1 32bit.

    On other forums i see more people with same problem and no one knows solution.
     
  2. Janus

    Janus Registered Member

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  3. Marcos

    Marcos Eset Staff Account

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    Does it happen with default settings after performing a clean install of v5 ?
     
  4. MariusK

    MariusK Registered Member

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    I didn't try this. Maybe later i will try to disable feature after feature to find out wich feature causes these hangs...

    If i uninstall ESS without disabled service, it will keep old service even for new installation?
     
  5. Marcos

    Marcos Eset Staff Account

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    If you want to make sure that you perform a truly fresh install, download and run the ESET Uninstall tool as per the instructions here.
     
  6. MariusK

    MariusK Registered Member

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    I disabled Eset service, uninstalled ESS5.0.95, cleaned registry entries and then installed same ESS5.0.95. Now it seems all is ok and running well.

    Thank you for help. :)

    Maybe someone (administrator or moderator) can make this tread sticky? So other people like me can easy find this solution.
     
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