I use Windows XP Home (SP2) on a Notebook with a 30GB HD in which only 13 GB are being used, and when I had ATI 7.0 (634) I could create a full Image of about 11GB to an External USB 2.0 HD in 28 minutes (checking the image took about 13-14 minutes, it is usually half the time it took to create the image). When Restoring any of the weekly Images that I had created, ATI 7.0 (634) invariably restored in 30 minues or less (almost the same time it took to create the image) and that's including the Page File and everything on the HD. Now... I don't know what's happening BUT after I uninstalled ATI 7 to Install ATI 8.0 (826) and reading that this version will not include the Page File on the Image , making the creation and restoration faster than the previous versions, I decided to TEST it and here is the results: Creating a 11GB Image (same size as with ATI 7) took the same time (28-30 minutes). Checking the Image took the same time (12-13 minutes) BUT.... RESTORATION took 4 hours !!! ATI 8.0 is supposed to work faster than ATI 7 and it was not on any aspect and I can not find an explanation as to why it is taking 4 hours (and the estimated process time goes up and down, up and down during the entire process while with ATI 7.0 the estimated time remained STEADY and decreasing until finish). I have used the same procedure with both, ATI 7 and 8 which is: 1.- I Clean my system (remove temp. files, etc...) 2.- Run CHKDSK on both Drives (partitions C and D) 3.- Run Registry First Aid to clean Registry of any invalid entries) 4.- I run Disk Cleanup to compress old files and clean the disk 5.- I empty the garbage Bin 6.- Defrag both Drives with Diskeeper 9 Pro 7.- REBOOT for a clean system environment. 8.- Create the Full system Image (NO compression, single file) to an external 120GB USB 2.0 HD After the Image is successfully created: 1.- I check the Image (from windows) 2.- I Defrag the External HD with Diskeeper That's the procedure I have been using regardless of ATI versions and my questions are: 1.- Defragmenting the external HD after creating an Image... does it affects the created image or will it contribute to a faster restoration (as opposed to leave the external HD fragmented)? 2.- WHY it is taking now 4 hours for ATI 8i to restore the same size image compared to only 30 minutes with ATI 7.0? Does this has something to do with all my cleaning and defrags and running CHDSK before creating the image? I can not find an explanation for this looong restoration process. I then went further and I uninstalled ATI 8 and Re-installed ATI 7.0 (634) and then I used the ATI 7 Boot CD to restore the LAST Image created with ATI 7 (that I saved, just in case) and performed a restoration and, to my surprise, it also took 4 hours with ATI 7 to restore the same image that I restored 2 months ago in only 30 minutes!!! I have read on other thread about slow HD or something BUT I don't know how to check if my HD is slower than normal nor WHY (in that case). All I know is that since last month or so, all the Images I create (regardless of ATI version) take 30 minutes or less to create and about 14 minutes to check and 4 HOURS to RESTORE!! I also don't know if it would make any difference to restore from within windows (as opposed to restore from the Boot CD which is the way I always do it) I need help in understanding this abismal difference (my system has not changed much) and suggestions from Acronis support to try to correct this problem.