[Ask]Real time protection problem

hi,

im using NOD32 Antivirus Bussiness Edition Ver. 3.0.672 licensed
n im installed the software in my server running under windows server 2003 licensed
but i've a problem, the service realtime protection wont go start up even i did start up manualy ...
n i even cant uninstall this NOD to re-install it ...

the error looks like this :

http://img113.imageshack.us/img113/9396/error1ij2.th.jpg

http://img372.imageshack.us/img372/7420/error2kk2.th.jpg

for information, my windows firewall already shutdown
can someone help me ... ?
how i fixed this error ?
any help would be appreciate
thanks

 

About your Windows Firewall , you could have a look at these general options:
http://support.microsoft.com/kb/875357

As for NOD32 , you can boot the Server in Safe Mode and manually disable ESET's service . Then , try to uninstall the program from Start -> Programs -> ESET -> ESET NOD32 Antivirus -> Uninstall (either in Safe Mode or in Normal mode) .

If this doesn't help , only after the ESET service is stopped and not loading upon Windows start-up , you can download ESET NOD32 's latest MSI installer from www.eset.com/download/business.php , run it and use the repair or better the uninstall options.

After successful reinstallation , make sure to delete these folders ... ->
- C:\Documents and Settings\All users\Application data\Eset
- C:\Documents and Settings\~username~\Local Settings\Application data\Eset


If you have problems installing or uninstalling , you could also try this:
http://support.microsoft.com/kb/290301