Apple modifies app review process, letting developers 'challenge' guidelines

guest · Jun 23, 2020

Apple modifies app review process, letting developers 'challenge' guidelines
June 23, 2020
https://uk.reuters.com/article/us-a...developers-challenge-guidelines-idUKKBN23U06T

Apple Inc on Monday said it would let software developers “challenge” the guidelines that govern its app review process and will end its practice of blocking routine bug fixes over minor violations.

Software makers have long been able to appeal Apple’s rulings, but several told Reuters they are frustrated by the fact Apple retains the final say.
“They’d flag something, we would make some modifications, and they would flag something different,” Tom Kulzer, the company’s chief executive, told Reuters.

Apple also said it will no longer delay routine bug fixes over App Store guideline violations unless they relate to “legal issues,” instead requiring fixes at the next major release.
Developers said those delays angered customers.
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guest · Aug 31, 2020

Apple says App Store appeals process is now live, so developers can start challenging decisions
August 31, 2020
https://www.theverge.com/2020/8/31/...-live-guidelines-challenge-antitrust-fortnite

Apple on Monday announced that its new App Store appeals process, first revealed at WWDC in June, is now live, meaning developers can challenge Apple over whether their app is in fact violating one of its guidelines. In addition to that, Apple says developers can also suggest changes to the App Store guidelines through a form submission on its online developer portal.

“For apps that are already on the App Store, bug fixes will no longer be delayed over guideline violations except for those related to legal issues. You’ll instead be able to address guideline violations in your next submission,” reads a note posted to Apple’s developer website.
“And now, in addition to appealing decisions about whether an app violates guidelines, you can suggest changes to the guidelines.”
Click to expand...

But hopefully the process of getting an appeal started with Apple is now more formalized, so you don’t have to be a giant corporation to get the ball rolling if you feel you have a legitimate grievance worth investigating.
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