AppGuard 4.x 32/64 Bit - Releases

Discussion in 'other anti-malware software' started by Jryder54, Oct 29, 2013.

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  1. ellison64

    ellison64 Registered Member

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    Is there a special way to uninstall appguard?.Ive just tried to uninstall through programs and features (windows 7 32 bit) and through appguard installer itself an am unable to uninstall.Ive set protection mode to off but it makes no difference.Funnily enough after the uninstaller fails the mode returns to medium.Also tried ticking stop self protection and applied ,but after the uninstall fails its ticked again.I havent tried safe mode yet ,but wondered if anyone else has encountered this?.I have no problems uninstalling any other program ,so its not a windows installer problem.

    EDIT : CANT UNINSTALL IN SAFE MODE EITHER.
    Guess id better contact support
     

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    Last edited: Dec 11, 2013
  2. FleischmannTV

    FleischmannTV Registered Member

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    Your screenshots indicate that AppGuard is running at medium protection level. That might cause the problem. Please try lowering the protection level to "install" or "off" and repeat the attempt to uninstall the program.
     
  3. stapp

    stapp Global Moderator

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    I think you may need to be logged in as admin when trying to uninstall ?
     
  4. ellison64

    ellison64 Registered Member

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    Ive set it to off and the installer stops the service etc, gets to about 99% then rolls back and the protection level returns to medium.This happens with both windows installer and the appguard installer.
     
  5. ellison64

    ellison64 Registered Member

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    I am an administrator.Ive just sent email to support with event viewer logs.I hope there's a tool or guide in what to remove manually,as somethings not right,al though it has been working fine.Just tried uninstalling tonight to try some new software.
     
  6. ellison64

    ellison64 Registered Member

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    Uninstalled ok manually.Will reinstall tomorrow and see if same happens.
     
  7. Barb_C

    Barb_C Developer

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    Hi Michael, I just responded to your trouble ticket. I should have checked here first, because I was sure that setting the protection level to "Install" should have done the trick (setting to "Off" should have accomplished the same thing). When you say that you uninstalled manually, what exactly did you try? If you run into the same issues when you try tomorrow, will you send me the install log (as described in my email to you).
     
  8. ellison64

    ellison64 Registered Member

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    Hi ..
    Just got the email.Ive saved it in case i need to generate the log.I removed appguard with advanced uninstaller first,,,basically deleted all files folders,reg entries and then run a reg cleaner and removed the software entries then performed sc delete on the service.Everything's fine ,but i will install again tomorrow,and try it again.I do have outpost security suite installed but that seemed to get along fine with it,Not sure whether that may have caused any underlying probs though.
     
  9. digmor crusher

    digmor crusher Registered Member

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    So any other comments regarding Appguard being a suitable replacement for MBAM? I'm thinking probably not.

    Thanks.
     
  10. Peter2150

    Peter2150 Global Moderator

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    I thought I responded. I do think Appguard is a good replacement not only for MBAE, but a lot quite a bit of other stuff.

    Pete
     
  11. CoolWebSearch

    CoolWebSearch Registered Member

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    Ok, thanks for advice for this-I'll save this text in my microsoft word.
     
  12. CoolWebSearch

    CoolWebSearch Registered Member

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  13. TomAZ

    TomAZ Registered Member

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    Barb C-

    Any progress on the MBR protection module for 4.0?
     
  14. Peter2150

    Peter2150 Global Moderator

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    I have a hard time taking any youtube test very seriously. You really don't know what they did.
     
  15. CoolWebSearch

    CoolWebSearch Registered Member

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    Than what is your advice?
    I should ignore them all of these tests on youtube of Comodo, AppGuard, any antivirus, any antimalware, firewall, etc., right?
     
  16. Peter2150

    Peter2150 Global Moderator

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    Franklly, yes. You have no idea of their qualifications, no idea if they are biased, no idea if they really know how to configure the program.

    There are easy ways to test it for yourself without using malware. Also you can consider the experiences of users here. You should be able to figure out which users to whom you should listen.

    You've asked enough questions, and gotten answers. At some point you just have to test it for yourself. If you have questions once you are running it, there are people here who can and will help you.

    Pete
     
  17. siketa

    siketa Registered Member

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    I agree but you don't have to be a scientist either to test software against malicious links or files.
    ;)
     
  18. kjdemuth

    kjdemuth Registered Member

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    How would I get appguard to stop blocking these files?

    12/10/13 13:52:20 Prevented process <qgif4.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager\imageformats>.
    12/10/13 13:52:20 Prevented process <qtwebkit4.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <qtcore4.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <msvcm90.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <log4cxx.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <libmpgdec.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <libid3tag.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <libaacdec.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.
    12/10/13 13:52:19 Prevented process <libaudioenc.dll | C:\Windows\System32\rundll32.exe> from launching from <c:\users\kjdemuth\appdata\local\programs\google\musicmanager>.

    Should I add musicmanager to powerapps?
     
  19. Peter2150

    Peter2150 Global Moderator

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    Generally adding things to PowerApps, is both unnecessary and a bad idea.

    So the first question. Is anything broken. If no, don't worry about it, if yes, then here is the next step.

    Determine the main exe file.
    add, your appdata\local\programs\google\musicmanager directory to the user space tab and be sure include is yes

    then go to the guarded app tab and click on settings. Add the same directory there and be sure to make it read/write.

    Finally you may want to add the main exe app exe as a guarded application.

    This protects you vs Powerapps, which turns it off.

    Pete
     
  20. FleischmannTV

    FleischmannTV Registered Member

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    Peter,

    isn't anything in AppData user-space by default and shouldn't everything located there be guarded, memory-guarded and running with privacy on by default? Further, the events in the activity report indicate that a .dll is trying to launch from user-space, which is prohibited by default. I don't see why 1) adding the mentioned folder to user-space is necessary and 2) why it should fix anything? The .dlls can't launch from the folder, because it is in user-space. Read/write permissions are only necessary, if a guarded app needs to write to a system-space folder. Every app should be able to write to AppData.

    If you want to make the .dlls to be launchable from the appdata\local\programs\google\musicmanager, you have to exlude the folder from user-space, so the setting has to be: include "no". Then you should add the executables in that folder to the guarded list because the exclusion would make the folder system-space and the executables there could serve as threat-gate applications. Then, you might want to give the folder read/write permissions under the guarded apps / folders settings, so that the guarded executables can write to that folder, if they need to.

    But, as mentioned above, that is only necessary,if the blocking events stop the app from working properly. If that's the case, the above mentioned steps could be necessary.

    At least that's how I understand it and please correct me, if I am wrong!
     
    Last edited: Dec 13, 2013
  21. Peter2150

    Peter2150 Global Moderator

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    Everything I have under the userspace tab including Sandboxie is set to yes.

    Pete
     
  22. FleischmannTV

    FleischmannTV Registered Member

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    Adding folders, which are already part of user-space by default, manually to user-space, does not achieve anything. AppData ist user-space by default because it is a subfolder of c:\users\username and does not have to be added manually.

    Read/Write permissions to user-space folders are not necessary, because anything can already write to them. It is only necessary if a guarded app absolutely has to write to a certain system-space folder in order to function properly, but appdata\local\programs\google\musicmanager is not a system-space folder.

    Adding executables within user-space to the guarded list makes sense, because they might not be able to launch otherwise. But in this case rundll32.exe is already a guarded app and isn't even located in the mentioned folder. None of what you said shoud help to let rundll32.exe launch the specific .dlls from appdata\local\programs\google\musicmanager.

    Adding the Sandboxie folder to user-space can make sense in terms of security, depending on what you are trying to achieve, but then read/write permissions are not necessary.
     
  23. acr1965

    acr1965 Registered Member

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    I'm trying to get Locate32 to launch from path C-->user-->downloads-->locate32 folder but keep getting a denied warning. How can I allow this program to launch? It has no digital signature.

    My OS is Windows 7, 32 bit
     
  24. Peter2150

    Peter2150 Global Moderator

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    Yeah, I think your right. I just did it for consistency so I always do the same thing.
     
  25. TomAZ

    TomAZ Registered Member

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    Didn't follow this completely, Pete -- so what did you just do?
     
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