AppDefend order not processing

Discussion in 'Ghost Security Suite (GSS)' started by ktulu, Apr 14, 2007.

Thread Status:
Not open for further replies.
  1. ktulu

    ktulu Registered Member

    Joined:
    Apr 14, 2007
    Posts:
    2
    Hello,

    I ordered AppDefend earlier today and have still not received my product license. I have sent regsoft 2 emails and there is no response. According to the Ghost Security site, I should have received a license within 5-30 minutes of purchasing.

    I have since read some other posts and noticed others had similar problems. I really like this product and wanted to support the developer, so I hope this can be resolved.

    Is there anything I can do to correct this?
     
  2. ktulu

    ktulu Registered Member

    Joined:
    Apr 14, 2007
    Posts:
    2
    All is good now. I received the code. But it did take a lot longer than stated. Hopefully it won't happen that often in the future for others who are purchasing.
     
  3. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    I think the problem is with certain credit cards needing more verification time for whatever reason. A few customers who have been holidaying in certain regions of the world (or have a CC registered elsewhere) have sometimes run into problems with the fraud checking RegSoft does.

    As soon as RegSoft clears the order, it is sent almost immediately though.
     
  4. topmoxie

    topmoxie Registered Member

    Joined:
    May 25, 2006
    Posts:
    36
    I dont really think the place you pay has anything to do with sending the key, and I have seen no responses on this forum by the developer, as he is also the the one who dumped process guard and has showed very little response here and on further developement of ghostsecurty, I feel little promise that this will go much further, this project looks like its sitting on the back burner indefinitly, all there is on this forum is people interested in the project, but no developer, very odd.
     
  5. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, topmoxie

    You are so wrong :eek:. The Developer of Ghost Securty is the poster above your post Jason_R0

    Wrong again :blink:, The Developer of Process Guard was Wayne - DiamondCS
    Third time and still wrong o_O, Read here #2

    Take Care,
    TheQuest :cool:
     
  6. Don Pelotas

    Don Pelotas Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    2,257
    Jason developed Process Guard too while working at DiamondCS and yes he does write here from time to time...................somewhat spotty presence here though.............IMHO of course.

    Lets hope it's because he's hard at work on delivering the promissed product. :)
     
  7. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, Don Pelotas

    I think it is helped! to develop Process Guard, because Wayne was the proprietor of DiamondCS. ;)

    I there with you on that :thumb:, but as I am using Linux most of the time I can wait. :cautious:

    Take Care,
    TheQuest :cool:
     
  8. Don Pelotas

    Don Pelotas Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    2,257
    Hi Quest

    I think he did more than just help, even if it was owned by Wayne. :)
     
  9. blabhead

    blabhead Registered Member

    Joined:
    May 18, 2004
    Posts:
    55
    Location:
    Massachusetts,U.S.A.
    I was always under that impression also.
     
  10. berng

    berng Registered Member

    Joined:
    Sep 11, 2005
    Posts:
    246
    Location:
    NJ, USA
    Its beyond me why process guard is even mentioned.

    Process guard being dumped or ignored by Wayne has nothing to do with Jason. Jason left process guard well before the dumping occurred.
     
  11. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    I was the only developer working on the actual coding of ProcessGuard up until my departure. And as bernq makes clear I had left about 2 years before the DiamondCS problems became really apparent. So I can understand the confusion regarding these issues since I did work at this place which has now come under fire. However I was just an employee there and had no control over the actual running of the company so placing any kind of connection like that to me is a little ignorant.
     
  12. Don Pelotas

    Don Pelotas Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    2,257
    Jason, i think you misunderstood the intension..............which was to credit you for the work you did on PG, not associating you with the demise... negative or positive of Diamond CS.................if this was me you called ignorant.
     
  13. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    No it was in reference to topmoxie Don. :)
     
  14. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, Jason_R0

    That was the point I was making when I said:-
    Take Care,
    TheQuest :cool:
     
  15. topmoxie

    topmoxie Registered Member

    Joined:
    May 25, 2006
    Posts:
    36
    ok I jumped the gun, sorry

    Is this suppossed to be this way in appdefend, when you double click the icon try and it opens
    Verifying critical Ghost Security Suite files | Failed and
    gss_rd.rul not found in <system32> | Error
     
    Last edited: May 2, 2007
Thread Status:
Not open for further replies.