anyone heard of Online Armour?

Discussion in 'other anti-malware software' started by angarahad, Jun 8, 2005.

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  1. solarpowered candle

    solarpowered candle Registered Member

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    Thanks Mike . I take it from your answer that the second part of my question is "yes it should be in "start> program > Online Armour . Some reason its not there. I need to go through to Windows explorer / to get to it. Not sure why it isnt listed .
     
  2. MikeNash

    MikeNash Security Expert

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    Ah, I know what's happened - we're part way thru converting from .chm to .hlp format to work around an issue... long story.. so it has probably been cut out of the latest installer until we fix it.


    Sorry for the inconvenience.

    Mike
     
  3. solarpowered candle

    solarpowered candle Registered Member

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    Its a nice read . And thanks for the instant assistance
     
  4. MikeNash

    MikeNash Security Expert

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    No problem. Just happy that it works for you.
     
  5. Vikorr

    Vikorr Registered Member

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    Hi Mike JRCATES just asked me to do a test re Trojanhunter.

    There is no problem starting the guard (rts) from it's starting exe (thguard.exe)

    However, it seems that if you can only start the scanner by clicking on it's executable (trojanhunter.exe) which starts the scanner and scans no problem. If you try and launch trojanhunter.exe from within the gui (system tray icon right click) of THGuard.exe then this triggers the drwtsn32.exe response.
     
    Last edited: Jul 27, 2005
  6. MikeNash

    MikeNash Security Expert

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    Hi Vikorr - thanks for the help!


    Mike
     
  7. Vikorr

    Vikorr Registered Member

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    Welcome, I should have thought of it earlier, but I had opened trojanhunter scanner from it's exe, not the thguard, and had no probs :)

    off to work now :(
     
  8. MikeNash

    MikeNash Security Expert

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    Pleased to say this one has been reproduced and fixed. Currently giving it a test to make sure that the cure is not worse than the disease. Hope to have it up on Auto update during the next 24h


    Cheers


    Mike
     
  9. WSFuser

    WSFuser Registered Member

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    out of curiousity, what would happen if u disabled drwatson? just a thought
     
  10. JRCATES

    JRCATES Registered Member

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    Thanks Vikorr. Yep, the Guard loads and works just fine...but the scanner can NOT be opened and ran when right clicking from the TH Guard in the sys tray area and selecting the corresponding option from there (see attached photo):


    http://img110.imageshack.us/img110/1268/scanneroption6uw.png

    It works before OA installation, and after uninstallation....but not during.


    BUT....also, I could NOT open or run run the scanner by going through "Start>All Programs>TrojanHunter" either (see attached):

    http://img156.imageshack.us/img156/4480/moreth1qn.png

    Didn't try "running it from it's exe".

    But McAfee scanned fine when accessed through the sys tray and right clicking the icon and selecting "scan" while running Online Armor.
     
    Last edited: Jul 27, 2005
  11. Vikorr

    Vikorr Registered Member

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    Ahh, TH scanner will launch from the start menu for me. Also, I made a shortcut to the exe's on my desktop.

    And Dr watson had no priveleges in PG on my comp, so it couldn't make any changes to TH which is protected by PG. Also disabled PG, and the result was the same.
     
  12. JRCATES

    JRCATES Registered Member

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    I don't have PG, Vikorr, and personally would rather not disable Dr Watson (in the event that something happens where reporting the error could lead to a resolution). I'm sure that Mike would probably agree, though, that the purpose behind beta testing is to "discover" these exact type errors in order to find out what problems or areas need to be addressed (in this case, WHY the TH scanner is disabled, unable to perform, and/or the error occurs while OA is installed).
     
    Last edited: Jul 27, 2005
  13. JRCATES

    JRCATES Registered Member

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    One other note of interest, Mike....I noticed that WinPatrol DID NOT notify me that OA was being added as a "startup program". It didn't appear in WinPatrol's startup programs, even after several reboots and several minutes of PC use. It DID show up through WinPatrol's "Active Tasks" (it also showed as a running process through Windows Task Manager), but oddly enough somehow was missed as a startup program by WinPatrol (a software utility for managing several different areas - startup programs among them).
     
  14. StevieO

    StevieO Guest

    Hi Mike,

    I have a number of boxes to play with as they come in and out of here on a weekly basis. A large number of people still use 98SE, both in the home and would you believe in business too. From what they say it seems as if it ain't broke then don't waste time or money changing it, or retraining people if there's no real need ! Makes sense to me. Also many people were put off moving to XP after hearing about all the SP2 problems etc, and didn't want to risk it as they didn't have any problems to start with.

    Of course when they leave here they are not the same machines that came in, as i completely secure the max out of them, along with various Apps to help in the crusade against all that Malware that's out there.

    So i installed it in a 98SE box that was lying around, as i prefer to be cautious when experimenting with new stuff. It originally had 128M RAM but i found it wasn't enough so i stuck another 128M in which made a big difference.

    So far i do like it a lot, so if the overhead issues can be solved then i could advise plenty of others to use it. Both with XP and otherwise.


    StevieO
     
  15. MikeNash

    MikeNash Security Expert

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    Hi StevieO,

    OA supports 98 but it doesn't work well on the lower end of the memory scale. We'll certainly be looking into it - although, in reality we designed for 2000/XP and added in the '98 support afterwards.

    Mike
     
  16. MikeNash

    MikeNash Security Expert

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    JR - My guess would be that WinPatrol does not list services. Haven't used it myself, but perhaps someone more familiar with it could comment?
     
  17. MikeNash

    MikeNash Security Expert

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    Exactly. Right now a couple of hundred people are playing with OA. Most of them are having no problems whatsoever - but a couple are. In many cases, what seems to be a user-error, or unreproducible "you just have a wierd PC" has turned out to be a subtle bug in the product - so we try and investigate them all so we get the most solid release we can.
     
  18. solarpowered candle

    solarpowered candle Registered Member

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    Mike Is there any way round not having a pop up notification , when starting the pc yet choosing to stay off line - I do this when ever the local kids drop in and want to play pinball or other games that are installed - I dont want them to go online or download etc.
    I also choose to manually connect to go online . It would be nice to be able to disable it as when I choose to go online OA will connect automatically anyways . thanks.
     
  19. MikeNash

    MikeNash Security Expert

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    Which one is popping up - the cannot auto update one?

    If that's the case, you could set Auto updates to "Manual Only" on the general tab.
     
  20. Notok

    Notok Registered Member

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    I believe you need to have the PLUS version of WinPatrol for that.
     
  21. solarpowered candle

    solarpowered candle Registered Member

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    That sorted it thank you .
     
  22. JRCATES

    JRCATES Registered Member

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    Thanks, Mike. I've posted in their forum as well....hopefully maybe the author of WinPatrol might have an answer for this.

    edit: WinPatrol DOES list "services"...but I didn't think to check there. What is the difference between software being listed as or considered a "service" as opposed to a "program"?

    I do have the PLUS version, Notok....WinPatrol PLUS 9.5.0.1
     
    Last edited: Jul 27, 2005
  23. chia

    chia Registered Member

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    Hi Mike,

    I was just wondering if there is a way to remove entries in the program list. Selecting "Delete" asks if you want to remove files and registry keys but doing so still leaves it in the list (marked red), even after hitting the refresh button. I haven't figured out how to do it. That list is sure to get big with those of us who like to try new software. :)

    Also I noticed when going to yahoo.com using Firefox I get a "Dangerous File - Active X" warning. Not sure if that is normal since I thought FF doesnt use Active X. Choosing Allow or Block has no difference on the page display as far as I could tell.

    Still running smoothly here though. Am lovin' this so far and am looking forward to it's progression. Keep up the good work! :)
     
  24. MikeNash

    MikeNash Security Expert

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    Hi Chia

    Thanks for the kind words :) To answer your questions:

    Yahoo's page may contain a link to an embedded object - OA picks these up before the browser even requests them. I normally just block them, and then only if something is broken on the page would I unblock it. You'd be amazed at how many pages have things in them.

    On deleting - its not there now, but we debated that feature to death :) If you block, it will prevent the process running - and remember it. If you delete, it will remove files created by that process - but it remains on the block list to stop it running again.

    I suppose there really needs to be a remove from list, but then what happens to the blocked program? This was the discussion we had - and we'll no doubt have again, once we get more user feedback.


    Mike
     
  25. MikeNash

    MikeNash Security Expert

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    Hi JR,

    A service is basically the same as a program, except that it starts automatically when the operating system is booted. It runs continously between login/logoffs.


    Mike
     
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