Anyone got the Promise Fasttrak100 to work with the rescue CD?

Ever since DDS version 9.0.0.538, the rescue CD will lock up the PC with a Promise Fasttrack100 PCI card. So does all the follow up versions and DDS10. The same applies to TI which use the same linux kernel modules.

 

Hello ninetynine,

Thank you for your interest in Acronis Disk Management Software.

We regret to inform you that this problem is still under investigation. There are some issues with Promise Fasttrack PCI cards that prevent Rescue Bootable CD from Booting.

Could you please boot your computer from the Acronis True Image(Disk Director Suite) rescue disc (the full version) and press F11 key when the "Starting Acronis Loader..." message appears? After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word and click on the OK button. As the startup messages stop scrolling, you can use Shift+PgUp and Shift+PgDn keys in order to scroll the screen manually. Please write down the last few lines of the output, or use a digital camera to make shots of the output screens and send the captured information to us.

Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

Thank you.
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Vasily Semyonov