Anyone else getting lockups?

Discussion in 'ESET NOD32 Antivirus' started by guest, Jul 30, 2008.

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  1. guest

    guest Guest

    Had one server go unresponsive last night and another this morning. If this is ESET again I will be forced to drop your product.
     
    guest, Jul 30, 2008
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Which version do you have installed? Couldn't it be that you have 3.0.650 or older? Do you have User Profile Hive Cleanup service installed and running?
     
    Marcos, Jul 30, 2008
    #2
  3. guest

    guest Guest

    Yes older version that worked fine until new signatures were applied.
     
    guest, Jul 30, 2008
    #3
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Versions 3.0.650 and older might cause lockups on servers. A workaround was incorporated in later versions.
     
    Marcos, Jul 30, 2008
    #4
  5. guest

    guest Guest

    Just lost another one, this one was running 667 with 3309 signatures.
     
    guest, Jul 30, 2008
    #5
  6. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Could you please post here the information about installed modules? (Help -> About)
     
    Marcos, Jul 30, 2008
    #6
  7. guest

    guest Guest

    Virus signature database: 3311 (20080730)
    Update module: 1024 (20080514)
    Antivirus and antispyware scanner module: 1135 (20080730)
    Advanced heuristics module: 1071 (20080509)
    Archive support module: 1081 (20080729)
    Cleaner module: 1032 (20080724)
    Anti-Stealth support module: 1002 (20080723)
     
    guest, Jul 30, 2008
    #7
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