Hi everyone, I'm trying for months now (I bought NOD32 on 16/08/2003) to get a personal ID to update this software, but there is "nobody home" at Alphasys (the official french society wich give the Eset support). I sent them the sheet registration once, then called them back several times by mail to ask if they didn't forgot/loosed my request, and finally tried to get someone on the phone : ... no answers at all, no phone or mail replies ! I just feel like trying to contact a real ghost society. Did someone encounter the same problem with Alphasys ? Or got a solution ? (I'm living in Belgium, so I think it's gonna be a hard time to meet them at Paris) Greet thanks for any help !