Any way to unhide a hidden drive cleanser job?

Discussion in 'Acronis True Image Product Line' started by paulgj, Jan 12, 2009.

Thread Status:
Not open for further replies.
  1. paulgj

    paulgj Registered Member

    Joined:
    Jan 12, 2009
    Posts:
    3
    Location:
    Bellevue, WA, USA
    Hello,

    started a DriveCleanser task to wipe a drive clean and selected the option to hide the window. Now there doesn't seem to be any way to get the window back so I can see progress of the task. I can see the task is still active because the hard drive activity is still high.

    Thanks!

    P.S. This is for TIH 2009, latest build.
     
    Last edited: Jan 12, 2009
  2. Vlad V

    Vlad V Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    61
    Hi,
    You can do this by right-clicking on small ATI icon at Windows taskbar notification area and selecting "Status" in the menu.
    Vlad V
     
  3. paulgj

    paulgj Registered Member

    Joined:
    Jan 12, 2009
    Posts:
    3
    Location:
    Bellevue, WA, USA
    Hi Vlad, there is no such icon on my computer.
     
  4. Vlad V

    Vlad V Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    61
    If the cleanser is still working, this icon must be present in the lower right corner of the Desktop (the right portion of the status bar with the clock)
    Vlad
     
  5. paulgj

    paulgj Registered Member

    Joined:
    Jan 12, 2009
    Posts:
    3
    Location:
    Bellevue, WA, USA
    Well I have the drive still attached via USB and it's getting pretty warm from the continuing access.

    Process explorer shows the process C:\Program Files\Common Files\Acronis\TrueImageHome\TrueImageHomeService.exe active and it continues to amass I/O under the I/O "Other" counter (see attached image) so I am assuming it is continuing to do it's thing without the icon.

    Strange that the icon is missing though. I wonder if it will pop up a screen when it is done (it originally estimated 9hrs for a 750GB HD using the fast cleanse method)
     

    Attached Files:

  6. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello paulgj,

    Thank you for using Acronis True Image

    Please try to restart Windows Explorer: Ctrl + Alt + Delete, Task manager -> Processes -> End Explorer.exe process. After that select File -> New task and launch Windows Explorer.

    Thank you.

    --

    Oleg Lee
     
Thread Status:
Not open for further replies.