any internet browser sometimes crashes when I'm downloading files

Discussion in 'ESET NOD32 Antivirus' started by David Brenner, Mar 3, 2012.

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  1. David Brenner

    David Brenner Registered Member

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    Posts:
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    Hi.
    For some time I'm using Eset Nod32 Antivirus 5.0.95.0 English on Windows XP SP3.
    Lately I noticed something strange: sometimes my internet browsers crash when I'm downloading files. I choose the path to save, click on OK/Save button and Mozilla or Opera crashes. It seems that it does that randomly, I couldn't find a "pattern".
    I reinstalled my OS but no change...
    Is it possible that Eset Nod32 Antivirus could cause this..? And how can I be sure if it does or not without uninstalling it and/or using the computer with no protection?
    Thank you for your help.

    Eset modules:

    Virus signature database: 6933 (20120302)
    Update module: 1037 (20110921)
    Antivirus and antispyware scanner module: 1342 (20120220)
    Advanced heuristics module: 1121 (2011120:cool:
    Archive support module: 1140 (20120210)
    Cleaner module: 1053 (20120120)
    Anti-Stealth support module: 1026 (2011062:cool:
    ESET SysInspector module: 1221B (20110623)
    Self-defense support module: 1018 (20100812)
    Real-time file system protection module: 1006 (20110921)
    Translation support module: 1044 (20120223)
    HIPS support module: 1042 (20120213)
    Internet protection module: 1031 (20120123)
    Database module: 1018 (20120203)

    Regards, David

    Later edit: forgot to say that I checked the partition where the files are saved and is ok.
     
    Last edited: Mar 3, 2012
    David Brenner, Mar 3, 2012
    #1
  2. David Brenner

    David Brenner Registered Member

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    Posts:
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    No reply...
    Well, I've solved the mistery. Until now I just deactivated the protection and tested (and there was no difference), now I've uninstalled it completely with restart.
    And the problems are gone...
     
    David Brenner, Mar 4, 2012
    #2
  3. David Brenner

    David Brenner Registered Member

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    Still no comment :rolleyes:
    Well, is there a fix or should I switch to another antivirus...?
     
    David Brenner, Mar 6, 2012
    #3
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    What protection did you have to disable in order for the issue to stop occurring ?
     
    Marcos, Mar 6, 2012
    #4
  5. David Brenner

    David Brenner Registered Member

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    I don't know where is the problem in Eset Nod32 but it was solved only by uninstalling it completely.
    If you want I will install it again (now I'm without any antivirus :rolleyes: ) and I will deactivate what you want me to test.
     
    David Brenner, Mar 6, 2012
    #5
  6. David Brenner

    David Brenner Registered Member

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    Well, after reading some topics here, I downloaded version 4 and installed. It seems that it doesn't have this problem.
    So, problem is solved by a "downgrade" :rolleyes:
    Thanks for you "help"...
     
    David Brenner, Mar 7, 2012
    #6
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