I have a 2-user license. On one PC it works fine. On the 2nd it says my password is incorrect. If I go to Update>Username and Password Setup. It only asks for a password (in a popup screen). I have entered it both manually, and by cut and paste, and I've made sure I've made sure I'm not adding spaces, using wrong case, etc. This is the same password I'm using on my other machine with no trouble. I even had Eset resend it to make sure it's correct. I tried to uninstall the current version to start over, but it won't let me uninstall without the correct password. I saw something in one thread about clicking on upgrade to Full version (from the Trial version) in the Protection Status area. I don't have that option listed in the Protection Status Area. I've also seen something about a user created password, but I thought Eset doesn't offer that option. Is there a second security layer with a user-created password? Thanks in advance.