My True Image Home 11 with latest build has worked great since way back on V8 with my iomega 80gb external usb drive. I put on a Maxtor One Touch (without Maxtor software). It is a 500 gb drive. Works fine with system, Oh yes I have XP Pro SP3, 512mb memory and 1.5GHz processor. When starting TI I get stuck on splash screen that says Analyzing partition J: for 30 minutes ++++ Task manager shows no cpu or io on the TI task, yet it does finely finish. I have even written down the io count, it doesn't increas while in this analyzing mode. Does anyone know why? Interesting notes. If I don't have Maxtor on and boot, turn Maxtor on after boot and then start TI, Analyzing goes really fast 2 seconds. Also fyi Disk Director does same thing, but so far even 30 minutes isn't enough analyzing! I have spent over 11 hours and I bet it is something simple. All devices look good and all works fine in standard XP. Only a problem with Acronis products. TI 8 on my compaq laptop act the same way, exact same. Different computer and version. Now except for the fact that 2 days ago I was trying this with a Western Digital Essential I would say it was a Maxtor problem.