Amazon Alexa keeps your data with no expiration date, and shares it too

guest · Jul 3, 2019

Amazon Alexa keeps your data with no expiration date, and shares it too
A US senator asked questions, and Amazon provided answers you might not want to hear
July 2, 2019
https://www.cnet.com/news/amazon-alexa-keeps-your-data-with-no-expiration-date-and-shares-it-too/

Sen. Chris Coons, a Democrat from Delaware, sent a letter to Amazon CEO Jeff Bezos in May, demanding answers on Alexa and how long it kept voice recordings and transcripts, as well as what the data gets used for. The letter came after CNET's report that Amazon kept transcripts of interactions with Alexa, even after people deleted the voice recordings.

In the letter to Coons, Amazon noted that for Alexa requests that involve a transaction, like ordering a pizza or hailing a rideshare, Amazon and the skill's developers can keep a record of that transaction.
That means that there's a record of nearly every purchase you make on Amazon's Alexa, which can be considered personal information.

Other requests, including setting reminders and alarms, would also remain saved, Huseman noted, saying that this was a feature customers wanted.
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"Amazon's response leaves open the possibility that transcripts of user voice interactions with Alexa are not deleted from all of Amazon's servers, even after a user has deleted a recording of his or her voice," the lawmaker said in a statement. "What's more, the extent to which this data is shared with third parties, and how those third parties use and control that information, is still unclear."
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Minimalist · Jul 4, 2019

You can finally delete (most of) your Amazon Echo transcripts. Here's how

"When a customer deletes a voice recording, we delete the transcripts associated with the customer's account of both of the customer's request and Alexa's response," Amazon said in a statement. "We already delete those transcripts from all of Alexa's primary storage systems, and we have an ongoing effort to ensure those transcripts do not remain in any of Alexa's other storage systems."

Here's what you can do to make sure they're (almost) completely deleted.
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https://www.cnet.com/how-to/you-can-finally-delete-most-of-your-amazon-echo-transcripts-heres-how/

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Amazon Alexa keeps your data with no expiration date, and shares it too

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Amazon Alexa keeps your data with no expiration date, and shares it too

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