Hi, all. One morning I was playing my music from my WMP, but later that evening when I opened it back up, all the content was gone. I then looked up some stuff on my Event Viewer and some videos on YouTube, and tried a few correctional steps, but so far, nothing that I did helped. Also, all my music files are still in my File Explorer, however, I'm just not sure how to fix this. Plus, I can actually play my music files that are in File Explorer either through my VLC media player or the Windows Media Player, but does anyone know how to fix this? I use Windows 10 and my WMP version is 12.0.19041.2075.
Yawn! I don't understand why this problem is so difficult. I've been searching for a fix for days and have posted in different forums, but it seems like my threads are either invisible or come across in an alien language. I even just spent about an hour searching for a Microsoft/Windows fix for this, however, everything that I found, which worked for other people, doesn't work for me.
Fortunately, I was able to copy the content from the Troubleshooting Tool and paste it here. Therefore, is there anyone who can help me with this? Because the way that I am understanding it is that, "Unexpected Windows Media Player behavior might be due to configuration errors." However, I tried looking this up, but one of the solutions was to uninstall WMP and reinstall it, however, the information below also says, "Windows Media Player unavailable on this Windows Edition, Windows Media Player isn't pre-installed on certain Windows Editions." Huh? So, how can it say that, if I've been using WMP on this computer for the past 8 years? Also, in my App Settings, there is no WMP app, only the Web Media Extension app. Therefore, does anyone have any comments? Windows Media Player Settings Publisher details Issues found Configuration settings might be set incorrectly. Configuration settings might be set incorrectly. Unexpected Windows Media Player behavior might be due to configuration errors. Detected Reset default Windows Media Player settings Completed Potential issues that were checked Settings for network streaming are corrupted Settings for network streaming are corrupted The settings used by Windows Media Player for streaming media over the network are corrupted. This might prevent you from playing content that is streamed, as opposed to content that is fully downloaded before being played. Issue not present Windows Media Player unavailable on this Windows Edition Windows Media Player unavailable on this Windows Edition Windows Media Player isn't pre-installed on certain Windows Editions. Issue not present Issues found Detection details 5 Configuration settings might be set incorrectly. Detected Unexpected Windows Media Player behavior might be due to configuration errors. Reset default Windows Media Player settings Completed This resolution sets all Windows Media Player setting to default. If you have manually configured some settings, they will be reset to default. Potential issues that were checked Detection details 6 Settings for network streaming are corrupted Issue not present The settings used by Windows Media Player for streaming media over the network are corrupted. This might prevent you from playing content that is streamed, as opposed to content that is fully downloaded before being played. Cached configuration File Name: WMSDKNS.xml Version analyzed Windows Media Player information Binary path: C:\Program Files\Windows Media Player\wmplayer.exe Version: 12.0 Windows Media Player unavailable on this Windows Edition Issue not present Windows Media Player isn't pre-installed on certain Windows Editions.
Well, roger_m, I was going to thank you, however, after clicking on the link that you provided, and reading the highlighted instructions in c, which said to Open Windows Media Player, I opened my Windows Media Player... and then all my songs, albums, and playlists were suddenly there. Therefore, I don't know what to say other than I don't know if this is typical in Windows and Microsoft, but sometimes figuring out their fixes are really hard and time consuming sometimes. Plus, I'm curious to know if there are easier personal computer brands and operating systems other than Microsoft and Windows? P.S. Also, you have no idea of the wild goose chases that I've been on for the last several days researching totally irrelevant information.
Unless the Troubleshooting Tool somehow fixed it. But anyway, it's fixed now, therefore, au revoir until the next time.
i have another question concerning this. After my music reappeared in my WMP, I've been getting this continuous 'retrieving media information' and downward arrow on the bottom pane as can be seen in the image below. So, does anyone have any idea what this is?
