Alinta Energy accused of putting customers' sensitive information at risk

guest · Mar 2, 2020

Alinta Energy accused of putting customers' sensitive information at risk
March 1, 2020
https://www.abc.net.au/news/2020-03...utting-customers-information-at-risk/12006752

Leaked documents obtained by 7.30, The Age and The Sydney Morning Herald reveal the Chinese-owned energy giant does not appear to have proper systems in place to protect sensitive customer information.

Through its retail operations Alinta collects names, addresses, birth dates, mobile numbers, Medicare and passport numbers, credit card details and, in some cases, individual health records.
One document, a June 2019 privacy compliance audit by its internal auditor EY, said access to personal information "was not adequately monitored or controlled" and Alinta may not be adequately protecting personal information, resulting in potential unauthorised access.
'Reckless approach to privacy and data': whistleblower
Chow Tai Fook was given approval to buy Alinta for $4 billion in April 2017 on the proviso it would satisfy a series of conditions that were not made public.

"There clearly wasn't much pre-vetting or due diligence done in the sale of Alinta, otherwise how could they [the government] allow a company with such a reckless approach to privacy and data to be sold to an overseas company?" the whistleblower said.
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