alerts & notifications over smtp with TLS or SSL over specific "custom" ports

Discussion in 'ESET Endpoint Products' started by ursrau, Jan 20, 2012.

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  1. ursrau

    ursrau Registered Member

    May 17, 2006
    I have many remote business 4.2.x workstations that are NOT on my LAN and my email smtp servers only allow authenticated smtp traffic over either STARTTLS on port 25 or TLS/SSL on custom ports such as 587 (same port gmail also uses for secure authenticated email submission)

    I have tried ticking box saying that smtp server needs authentication, and filling in email username and password. emails do not come through, I also tried appending a trailing ":587" after the smtp server name, but that did not help either.

    How do I get the client to send me alerts and notifications by secure authenticated email?

    and where do I make a feature request to have a "test" button on the email and notification alert, and see what the configured server replied to the nod32 clinet in case of an error condition?

    If this is a support person from Eset answering, what are the login protocols that the client currently uses when one fills in the smtpo authentication info?

    Thanks for any help.
  2. DrewD

    DrewD Eset Staff Account

    Feb 19, 2010
    Unfortunately TLS/SSL is not supported for sending Alerts and notifications from the ESET antivirus client.

    The only authentication supported is username/password.

    Perhaps you can configure some type of SMTP relay.
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