After reinstall, Nod will not detect some virus

After I reinstalled Nod32 SS It misses some virus still. I deleted all directory's hidden and not. But some virus are still missed.

Is there anything to try or do. I would hate to keep it uninstalled, and go with another product, The version I am using is 3.672.

I have a ZIP File of 5 Known Virus (Password Protected) when Un-compressing them nod does not detect them as virus.
I have nod on another machine it works just fine.

I have checked my settings


Thanks

 

Hello,

send undetected files in archive with password "infected" to support[at]eset.com and enclosed log from ESET SysInspector. There is option that files will be hidden by rootkit. When you send these files, ESET can improve Antistealth module, too, which help to uncover these objects.

Regards

 

Any other suggestions !