After installing NOD32 30day-trial Firefox crashes randomly

Discussion in 'ESET NOD32 Antivirus' started by solo11, Jun 2, 2012.

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  1. solo11

    solo11 Registered Member

    Joined:
    Jan 8, 2010
    Posts:
    18
    Browser: Firefox 12
    OS: WinXP
    ESET NOD32 Antivirus 5.2.9.12 downloaded and installed.

    Since then my Firefox collapses randomly.
    There is nothing new record in about:crashes in Firefox.
    I don't know why this is happening.
     
    solo11, Jun 2, 2012
    #1
  2. Brummelchen

    Brummelchen Registered Member

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    Posts:
    6,108
    Brummelchen, Jun 2, 2012
    #2
  3. solo11

    solo11 Registered Member

    Joined:
    Jan 8, 2010
    Posts:
    18
    I've started Chrome browser which I use rarely
    and right after start it collapsed.
     
    solo11, Jun 2, 2012
    #3
  4. Cudni

    Cudni Global Moderator

    Joined:
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    Posts:
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    Location:
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    If you remove the AV does the crash occur still? Any errors or warnings in event viewer logs?
     
    Cudni, Jun 2, 2012
    #4
  5. simplicissimus

    simplicissimus Registered Member

    Joined:
    Sep 2, 2010
    Posts:
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    Had the same problem, so I downgraded to V4 - no crashes anymore.
     
    simplicissimus, Jun 2, 2012
    #5
  6. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    Was there antivirus or other security software previously installed on the computer before the trial version of ESET NOD32 Antivirus was installed? If so, what was it, and how was it removed from the system?

    Regards,

    Aryeh Goretsky
     
    agoretsky, Jun 5, 2012
    #6
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