Add systems to OSS after uninstalling & Reinstalling OSS

Discussion in 'Acronis Disk Director Suite' started by catman915, Mar 18, 2006.

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  1. catman915

    catman915 Registered Member

    Feb 18, 2006
    I installed OSS and added a copy of the system on my first disk. Then I installed a clean copy of XP to a partition on my second disk. I then added a copy of the clean install on the second disk. Every thing worked fine. I uninstalled OSS. I then reinstalled OSS thinking I could detect the other systems again and add them to OSS but am unable to detect them with the Wizard. Is this normal or is there another way to do this, or can they be recovered and added at all? I didn't remove any of the system files. Would appreciate any assistance. Thanks
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello catman915,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Could you please clarify what operating systems Acronis OS Selector could not detect?

    Please be aware that the copies of the operating system created with Acronis OS Selector will not be available for booting in case you reinstall Acronis OS Selector. This happens because Acronis OS Selector saves the Copt of the operating system to the special "BOOTWIZ" folder which is removed in case you uninstall Acronis OS Selector.

    If Acronis OS Selector fails to detect the operating system ahich you have installed without Acronis OS Selector, then please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    If you do not have a floppy drive then please create Acronis Report as it is described in Acronis Help Post.

    Please submit a request for technical support. Attach the collected report file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
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