Active@ Boot Disk doesn't detect mouse and keyboard usb help

Discussion in 'backup, imaging & disk mgmt' started by mantra, Jun 27, 2013.

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  1. mantra

    mantra Registered Member

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    Hi
    i update the lastest version of Active@ Boot Disk

    it boots , but when it loaded it doesn't detect my usb mouse and keyboard i have logi k260
    in the past with a different machine it worked

    what's wrong?

    can i fix it?
    i don't want to buy a ps2 keyboard and mouse

    thanks
     
  2. donaddams

    donaddams Registered Member

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    I have the same problem, I found that it only happens if keyboard and mouse are plugged into USB3 ports if I connect to USB2 ports it detects them .
     
  3. mantra

    mantra Registered Member

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    hi i tried
    nothing
    i plugged in different ports :(
    i have v7
     
    Last edited: Jun 27, 2013
  4. treehouse786

    treehouse786 Registered Member

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    "different" does not tell us if they were USB 2.0 ports

    power off the system and plug your peripherals into non blue USB slots. then start the boot disk
     
  5. mantra

    mantra Registered Member

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    i did it
    nothing
    it makes me crazy!
    maybe could be the bios?
    but other winpe cd work
     
  6. treehouse786

    treehouse786 Registered Member

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    you may need to get 32 bit drivers for the wireless devices when you create the boot media, include them (and the .inf file that should come with the drivers) when you make the boot media (you include them by using the 'add drivers' tab)
     
  7. mantra

    mantra Registered Member

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    hi
    thanks
    i'm under w7 64bit
    how can i find them?
    the keyboard did no came with a cd
     
  8. mantra

    mantra Registered Member

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    actove boot disk recognize only ps2 keyboard and mouse , it's weird
    maybe i can send an email to the support ,can't i?

    thanks
     
  9. mantra

    mantra Registered Member

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    right
    i had to install windows 7 32bit to get the drivers and now works great!
     
  10. mantra

    mantra Registered Member

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    hi
    i solved with w7 32bit drivers are 4 files
    if you want i can upload for you

    cheers
     
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