Acronis is building a bad reputation. I bought True Image 8.0 twenty-five days ago and I have not been able to use it. Acronis suppport has asked me multiple times to "wait a few more days", and has since stopped responding to me completely. I will also say that Acronis sales support is just as bad. I have requested a refund from them and they have not responded. After reading all the problems I've seen with True Image 8.0 I can't understand why a company would release it. Oh, I'm sorry, I do know why... They want to rip-off as many people as possible and then go out of business! The very least they can do is offer a refund for people who have been unable to use their products. Are there any respectable companies in America anymore, who build quality products and stand by them?