Hi all, I used to be a semi-frequent participant in this forum. e.g. I put together instructions for how to make a bootable rescue DVD for ATI. I recently saw a deal on ATI Home 11, so I decided to purchase the upgrade. I've been using ATI 8.0, but figured it'd be nice to have updated hardware support and some of the new backup features. I tried a simple backup of my C: drive and tried validating the image using the rescue CD. It complained about a corrupt image. So I tried validating from within Windows. Corrupt image. I tried creating an image to my second internal IDE hard drive (instead of external SATA drive). Validation indicates that the image is corrupt. I tried a different split size (4.7GB preset instead of manual 1492MB). Corrupt image. The logs show these sort of errors: Pending operation 3 started: "Verifying backup archive" The archive is corrupted: None Operation with partition "0-0" was terminated. Details: Image corrupted (0x70020) Tag = 0xF5F8CBCF76155638> I have not tried actually restoring the image for obvious reasons. I haven't followed the status of TrueImage for years, but has it really actually gotten worse than previous versions? (Like I said, I've been using 8.0 with minimal trouble) Do I need to start the refund process?