Acronis true image workstation and lan card

Discussion in 'Acronis True Image Product Line' started by snuffles23, Oct 14, 2008.

Thread Status:
Not open for further replies.
  1. snuffles23

    snuffles23 Registered Member

    Joined:
    Mar 13, 2008
    Posts:
    7
    Hello,
    I have e new pc with realtek rtl 8168c(p)/81111c(p) but when I use the boot cd and I use restore I no see the my workgroup and in the option I never see network card. The realtek is compatible or no?
    Sorry for my english but I'm italian.
     
  2. snuffles23

    snuffles23 Registered Member

    Joined:
    Mar 13, 2008
    Posts:
    7
    realtek rtl 8168c(p)/81111c(p)

    Is it compatible with acronis true image workstation
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello snuffles23,

    Thank you for choosing Acronis Remote Workstation Disk Backup Software.

    We are sorry for delayed response.

    Please make sure you use the latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Don't forget to update all installed components and recreate Acronis Bootable Rescue Media as they need to be the same build in order to interact properly.

    If the latest build doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
Thread Status:
Not open for further replies.